Danish & English Customer Service Specialist

Cross Border Talents; Lisboa; In loco; EUR 18.000 - 28.000; Tempo pieno

Descrizione del lavoro

Cross Border Talents in Lisbon is looking for a Danish-speaking customer service professional with good English to join an international team. This role is ideal for someone who enjoys supporting customers and solving practical questions in a professional environment.

You will respond to inquiries, provide accurate information, keep records up to date and work with colleagues to maintain high service standards.

Competenze

• Fluent Danish and good English.
• Strong communication and organisational skills.
• Customer-focused attitude and reliability.
• Ability to learn new systems and procedures.
• Previous customer service experience is an advantage.

Mansioni

• Respond to customer enquiries and requests.
• Provide accurate information and helpful guidance.
• Handle customer issues in a calm and professional manner.
• Keep customer records up to date.
• Work with colleagues to maintain high service standards.

Conoscenze

Danish language

English language

Communication skills

Organisational skills

Customer focus

Learn new systems

Customer service experience

Descrizione del lavoro

Danish & English Customer Service Specialist — Lisbon, Portugal

Cross Border Talents is looking for a Danish-speaking customer service professional with good English skills to join an international team in Lisbon.

This role is ideal for someone who enjoys supporting customers, answering questions, and finding practical solutions in a professional environment.

Your responsibilities

• Respond to customer enquiries and requests.
• Provide accurate information and helpful guidance.
• Handle customer issues in a calm and professional manner.
• Keep customer records up to date.
• Work with colleagues to maintain high service standards.

Requirements

• Fluent Danish and good English.
• Strong communication and organisational skills.
• A responsible and customer-focused attitude.
• Ability to learn new systems and procedures.
• Previous customer service experience is an advantage.

Important

• Current residence in Lisbon, Portugal, is mandatory.
• You must already be legally authorised to work in Portugal.