Danish Customer Experience Representative

Cross Border Talents; Lisboa; Presencial; EUR 18.000 - 28.000; Jornada completa

Descripción de la vacante

Cross Border Talents seeks a Danish-speaking Customer Service Representative to join our Lisbon team. You will assist customers by phone, email, or chat and ensure high satisfaction in an international environment.

Fluency in Danish and good English, strong communication skills, and a customer-oriented mindset are essential. Relocation to Lisbon is supported for candidates abroad; CS experience is a plus but not required.

Formación

• Fluent/native-level Danish required.
• Good level of English.
• Strong communication and interpersonal skills.
• Customer-oriented mindset.
• Comfortable using computers and digital tools.

Responsabilidades

• Assist customers by phone, email, or chat.
• Answer customer questions and provide appropriate solutions.
• Handle requests and resolve issues professionally.
• Ensure a high level of customer satisfaction.
• Follow established procedures and quality standards.
• Work in an international and multicultural environment.

Conocimientos

Danish language

English

Communication skills

Customer-oriented mindset

Computer literacy

Willingness to relocate

Descripción del empleo

Danish-Speaking Customer Service Representative – Lisbon, Portugal

Are you a Danish speaker looking for an exciting international career opportunity? Join our team in Lisbon, Portugal and take the next step in your career abroad!

Location

Lisbon, Portugal

Relocation is possible for candidates currently living outside Portugal.

Your Responsibilities

• Assist customers by phone, email, or chat
• Answer customer questions and provide appropriate solutions
• Handle requests and resolve issues professionally
• Ensure a high level of customer satisfaction
• Follow established procedures and quality standards
• Work in an international and multicultural environment

Requirements

• Fluent/native-level Danish
• Good level of English
• Strong communication and interpersonal skills
• Customer-oriented mindset
• Comfortable using computers and digital tools
• Previous customer service experience is a plus, but not required
• Motivation to relocate and work in Portugal

Relocate to Lisbon

Currently living outside Portugal? No problem!

This opportunity is open to candidates interested in relocating to Lisbon and building an international career in Portugal.