Danish CX Pro in Lisbon - Relocation Supported

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 28,000; Full time

Job summary

Cross Border Talents seeks a Danish-speaking Customer Service Representative to join our Lisbon team. You will assist customers by phone, email, or chat and ensure high satisfaction in an international environment.

Fluency in Danish and good English, strong communication skills, and a customer-oriented mindset are essential. Relocation to Lisbon is supported for candidates abroad; CS experience is a plus but not required.

Qualifications

• Fluent/native-level Danish required.
• Good level of English.
• Strong communication and interpersonal skills.
• Customer-oriented mindset.
• Comfortable using computers and digital tools.

Responsibilities

• Assist customers by phone, email, or chat.
• Answer customer questions and provide appropriate solutions.
• Handle requests and resolve issues professionally.
• Ensure a high level of customer satisfaction.
• Follow established procedures and quality standards.
• Work in an international and multicultural environment.

Skills

Danish language

English

Communication skills

Customer-oriented mindset

Computer literacy

Willingness to relocate

Job description

Cross Border Talents seeks a Danish-speaking Customer Service Representative to join our Lisbon team. You will assist customers by phone, email, or chat and ensure high satisfaction in an international environment.

Fluency in Danish and good English, strong communication skills, and a customer-oriented mindset are essential. Relocation to Lisbon is supported for candidates abroad; CS experience is a plus but not required.