Czech-Speaking E-commerce Customer Support Pro

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Welcome bonus (CZ speakers)

Meal allowance

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Czech-speaking Customer Service Representative with strong English to support customers of a leading e-commerce platform.

You will handle inquiries via phone, email, or chat, resolve issues, and ensure a positive customer experience while working within rotational shifts, including weekends.

Join our international team and develop skills in a fast-growing online retail environment in Lisbon.

Qualificações

• Fluent Czech and good English (written and spoken).
• Experience in customer service is beneficial.
• Strong communication and empathy when assisting customers.

Responsabilidades

• Provide customer support via phone, email, or chat.
• Assist customers with inquiries related to products, orders, and services.
• Deliver outstanding customer service while maintaining professionalism and empathy.
• Identify customer needs and provide accurate and efficient solutions.

Conhecimentos

Fluent Czech

Good English

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a Czech-speaking Customer Service Representative with strong English to support customers of a leading e-commerce platform.

You will handle inquiries via phone, email, or chat, resolve issues, and ensure a positive customer experience while working within rotational shifts, including weekends.

Join our international team and develop skills in a fast-growing online retail environment in Lisbon.