Czech customer support role in Lisbon!

Cross Border Talents; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A global retail service provider seeks a Customer Support Representative fluent in Czech to assist clients in Lisbon. In this role, you will ensure customer satisfaction while enjoying the vibrant lifestyle of the city. Candidates must possess strong problem-solving skills, as well as excellent English communication abilities. Enjoy perks such as free accommodation and an airport pick-up service.

Serviços

Permanently free accommodation

Airport pick-up service

Qualificações

• Fluent in Czech (C2 level) and strong English skills (B2 required).
• Passion for helping others and delivering exceptional service.
• Ability to work onsite, embracing change.

Responsabilidades

• Provide excellent assistance to customers with inquiries.
• Ensure customer satisfaction with each interaction.
• Collaborate with team members in a fast-paced environment.
• Troubleshoot customer concerns effectively.

Conhecimentos

Czech fluency

English (B2)

Problem-solving

Customer service

Descrição da oferta de emprego

Overview

Embark on Your Next Career Adventure in Lisbon! Are you a fluent Czech speaker ready to elevate your career while living in one of Europe\'s most picturesque and culturally rich cities? Join us as a Customer Support Representative, where you\'ll deliver top-notch service to customers of a global retail bank while enjoying the vibrant lifestyle Lisbon has to offer.

Responsibilities

• Provide excellent assistance to customers, helping them resolve inquiries and issues related to their banking services.
• Work to ensure each interaction leaves customers satisfied, supported, and confident in their financial decisions.
• Collaborate with a team of professionals in a fast-paced, supportive environment focused on customer excellence.
• Troubleshoot customer concerns efficiently and effectively while adhering to the company\'s high standards of service.

Why Lisbon

Lisbon isn\'t just a city; it\'s a lifestyle. Imagine starting your day with fresh pastries from a neighborhood café, strolling through historic streets lined with pastel-colored buildings, and enjoying evenings on the sandy shores of the Atlantic. With its rich cultural heritage, vibrant nightlife, and welcoming community, Lisbon is a place where life feels brighter.

Perks

• Permanently free accommodation
• Airport pick-up service to make your move stress-free.

What We\'re Looking For

• C2-level Czech fluency and strong English skills (B2) for effective communication.
• A passion for solving problems, helping others, and delivering excellent customer experiences.
• An ability to work onsite in Athens, embracing a new environment with energy and adaptability.

Ready to make a difference in people\'s lives while working in a dynamic, international environment? Dive into a role where your skills and personality can shine. Lisbon is waiting for you!