Cyber Resilience & Incident Readiness Lead

AXA Group Operations; Lisboa; Presencial; EUR 50 000 - 75 000; Tempo integral

Resumo da oferta

AXA Group Operations in Lisbon is seeking an Operational Resilience Officer to support the implementation and enhancement of the company’s Operational Resilience framework, including crisis, business continuity and IT resilience processes. You will coordinate exercises, manage cyber resilience activities, and ensure readiness across IT systems and incident response teams.

The role covers testing, reporting, and collaboration with the Global Technology Resilience Team, with a focus on cyber

Qualificações

• About 2-4 years of experience in a similar role.
• General understanding of Business Continuity Management lifecycle, IT Operations, and IT Continuity Service Management.
• General understanding of Group Operational Resilience processes and tools.
• Experience and knowledge of Cyber Defense mechanisms.
• Experience and knowledge of IT Operations and IT Continuity Service Management.
• General understanding of a product-based organization.

Responsabilidades

• Contribute to a consistent framework to systematically identify, measure, mitigate, report, monitor, and manage significant risks, including cybersecurity risks.
• Support the implementation and strengthening of Operational Resilience strategies.
• Assist the Global Technology Resilience Team in developing, revising, and executing Business Continuity and IT Services Continuity Plans and Solutions.
• Maintain Operational Conditions of Global Business Continuity, Disaster Recovery and Cyber Recovery Plans to ensure readiness for crisis activation.
• Participate in group initiatives and strategic programs linked to Operational Resilience.
• Execute the Crisis Management Process and, as part of the yearly plan, organize tests and support the Incident Management team.
• Ensure Incident Management Team follows agreed processes and plans during Crisis activations, with particular focus on Cyber Crisis incidents and threats.
• Contribute to tests and exercises for Business Continuity (BC) Management to ensure responses remain operational.
• Support the alignment between Business Impact analysis and IT Service Continuity and cyber responses.
• Follow up the responsiveness of critical IT systems by consolidating information on solution implementation, plans, tests, maturity level, and ownership.
• Track remediation actions identified during transversal controls and test execution, ensuring resolution.
• Serve as main point of contact for Cyber Resilience activity execution within the Global Technology Resilience Team.

Conhecimentos

IT Operations

Risk Management frameworks

Business Impact Analysis

Disaster Recovery

Incident response

Data analysis

ITIL

ISO 22301

ServiceNow

Ferramentas

ServiceNow

Descrição da oferta de emprego

AXA Group Operations in Lisbon is seeking an Operational Resilience Officer to support the implementation and enhancement of the company’s Operational Resilience framework, including crisis, business continuity and IT resilience processes. You will coordinate exercises, manage cyber resilience activities, and ensure readiness across IT systems and incident response teams.

The role covers testing, reporting, and collaboration with the Global Technology Resilience Team, with a focus on cyber