Customer Support Specialist — Lisbon (On-Site)

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-site work

Resumo da oferta

Cross Border Talents is recruiting on behalf of a leading international company for a Customer Support role in Lisbon, Portugal. You will be the first point of contact for customers, helping resolve their questions and issues with professionalism and care.

Key responsibilities include responding to inquiries via phone, chat, and email, providing accurate, friendly support, and keeping internal systems updated with case details.

Qualificações

• Fluent English with strong written and spoken skills.
• Eligible to work in the EU (citizenship or valid permit).
• Able to work in a fast-paced, customer-facing environment.
• Good written and verbal communication skills.

Responsabilidades

• Respond to customer inquiries via phone, chat, and/or email.
• Provide accurate, friendly, and efficient support.
• Keep internal systems updated with case details.
• Contribute to a positive and collaborative team environment.

Conhecimentos

Fluent English

Communication skills

Descrição da oferta de emprego

Cross Border Talents is recruiting on behalf of a leading international company for a Customer Support role in Lisbon, Portugal. You will be the first point of contact for customers, helping resolve their questions and issues with professionalism and care.

Key responsibilities include responding to inquiries via phone, chat, and email, providing accurate, friendly support, and keeping internal systems updated with case details.