Customer Support Specialist - German-Speaker

Global People Sphere; Lisboa; Presencial; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive salary package + monthly performance bonuses

Private health insurance from day one

Paid training and continuous learning opportunities

Modern office space with optional hybrid or remote work arrangements

Global team

Lisbon lifestyle

Resumo da oferta

A leading customer service organization in Lisbon is seeking a Customer Support Specialist to support customers via phone, email, and live chat. The ideal candidate will be fluent in German and confident in English, possess strong communication skills, and have a team-oriented mindset. This role offers an attractive salary package, private health insurance, and opportunities for hybrid or remote work. Join us and thrive in a vibrant workplace while making a global impact.

Qualificações

• German fluency (C2 or fluent level)
• Confident English (B2 or higher)
• People-first attitude with strong communication skills
• Ability to stay calm, listen actively, and solve problems with care
• Team-oriented mindset and eagerness to learn

Responsabilidades

• Support customers via phone, email, and live chat.
• Identify and resolve questions about products or services.
• Deliver warm, friendly, and professional assistance every day.
• Collaborate with internal teams to continuously improve processes.
• Become a brand ambassador for global companies.

Conhecimentos

German fluency (C2 or fluent level)

Confident English (B2 or higher)

Strong communication skills

Problem-solving ability

Team-oriented mindset

Descrição da oferta de emprego

Are you a natural communicator who loves helping people? Do you want to work in one of Europes most exciting cities while building a global career? Join our fast-growing, multicultural team in Lisbon and become a key player in delivering world-class customer experiences for leading international brands.

Your Profile:

• German fluency (C2 or fluent level)
• Confident English (B2 or higher)
• A people-first attitude with strong communication skills
• Ability to stay calm, listen actively, and solve problems with care
• A team-oriented mindset and eagerness to learn

Your Mission:

As a Customer Support Specialist, you will:

• Support customers via phone, email, and live chat
• Identify and resolve questions about products or services
• Deliver warm, friendly, and professional assistance every day
• Collaborate with internal teams to continuously improve processes
• Become a brand ambassador for global companies

What You´ll Get:

• Attractive salary package + monthly performance bonuses
• Private health insurance from day one
• Paid training, continuous learning, and internal growth opportunities
• Modern office space with optional hybrid or remote work arrangements
• A vibrant workplace with colleagues from all over the world
• The chance to live and work in one of Europes top lifestyle destinations

Why Join Us?

You´ll be part of an international community, gain valuable corporate experience, and enjoy a supportive environment where your skills truly make an impact.

Ready to take the next step? Apply now and turn your German language talent into a global career opportunity!