Customer Support Specialist - German-Speaker

Global People Sphere; Lisboa; Vor Ort; EUR 21.000 - 32.000; Vollzeit

Benefits dieser Stelle

Attractive salary package + monthly performance bonuses

Private health insurance from day one

Paid training and continuous learning opportunities

Modern office space with optional hybrid or remote work arrangements

Global team

Lisbon lifestyle

Zusammenfassung

A leading customer service organization in Lisbon is seeking a Customer Support Specialist to support customers via phone, email, and live chat. The ideal candidate will be fluent in German and confident in English, possess strong communication skills, and have a team-oriented mindset. This role offers an attractive salary package, private health insurance, and opportunities for hybrid or remote work. Join us and thrive in a vibrant workplace while making a global impact.

Qualifikationen

• German fluency (C2 or fluent level)
• Confident English (B2 or higher)
• People-first attitude with strong communication skills
• Ability to stay calm, listen actively, and solve problems with care
• Team-oriented mindset and eagerness to learn

Aufgaben

• Support customers via phone, email, and live chat.
• Identify and resolve questions about products or services.
• Deliver warm, friendly, and professional assistance every day.
• Collaborate with internal teams to continuously improve processes.
• Become a brand ambassador for global companies.

Kenntnisse

German fluency (C2 or fluent level)

Confident English (B2 or higher)

Strong communication skills

Problem-solving ability

Team-oriented mindset

Jobbeschreibung

Are you a natural communicator who loves helping people? Do you want to work in one of Europes most exciting cities while building a global career? Join our fast-growing, multicultural team in Lisbon and become a key player in delivering world-class customer experiences for leading international brands.

Your Profile:

• German fluency (C2 or fluent level)
• Confident English (B2 or higher)
• A people-first attitude with strong communication skills
• Ability to stay calm, listen actively, and solve problems with care
• A team-oriented mindset and eagerness to learn

Your Mission:

As a Customer Support Specialist, you will:

• Support customers via phone, email, and live chat
• Identify and resolve questions about products or services
• Deliver warm, friendly, and professional assistance every day
• Collaborate with internal teams to continuously improve processes
• Become a brand ambassador for global companies

What You´ll Get:

• Attractive salary package + monthly performance bonuses
• Private health insurance from day one
• Paid training, continuous learning, and internal growth opportunities
• Modern office space with optional hybrid or remote work arrangements
• A vibrant workplace with colleagues from all over the world
• The chance to live and work in one of Europes top lifestyle destinations

Why Join Us?

You´ll be part of an international community, gain valuable corporate experience, and enjoy a supportive environment where your skills truly make an impact.

Ready to take the next step? Apply now and turn your German language talent into a global career opportunity!