Customer Support Agent (Dutch & English) – Lisbon

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 16 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

On-site office in Lisbon

Daytime schedule

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon is seeking a fluent Dutch and English back-office specialist to join a stable team handling connected services and case management, with predictable daytime hours.

The role offers a base gross monthly salary of €1,400, plus a potential €100 monthly performance bonus, and an on-site Lisbon office with a daytime schedule between 07:00 and 22:00. Applicants should be locally based in Lisbon or able to commute immediately.

Qualificações

• Languages: fluent written and spoken Dutch and English.
• Location: based locally in Lisbon, Portugal (or ready to commute).
• Skills: strong attention to detail, problem-solving mindset, comfortable using digital management tools.

Responsabilidades

• Provide high-quality non-voice back-office customer support in Dutch and English.
• Manage case files, account updates, and connected service workflows with precision; deliver prompt, effective solutions to ensure total customer satisfaction.

Conhecimentos

Dutch

English

Attention to detail

Problem-solving

Descrição da oferta de emprego

Are you fluent in Dutch and English and looking for a stable back-office role in Lisbon? Join a dynamic team handling connected services and case management with predictable daytime hours and competitive benefits!

What We Offer

• Base Salary: €1,400.00 gross / month
• Performance Bonus: Up to €100.00 / month extra
• Work Schedule: Rotational shifts between 07:00 and 22:00 (Lisbon time)—no overnight shifts!
• Work Environment: Modern on-site office setting in Lisbon

Key Responsibilities

• Provide high-quality non-voice back-office customer support in Dutch and English
• Manage case files, account updates, and connected service workflows with precisionDeliver prompt, effective solutions to ensure total customer satisfaction

What We Are Looking For

• Languages: Fluent proficiency (written and spoken) in both Dutch and English
• Location: Based locally in Lisbon, Portugal (or ready to commute immediately)
• Skills: Strong attention to detail, problem-solving mindset, and comfortable using digital management tools