Dutch & English Back Office Support – Lisbon, Portugal

CB Talents; Lisboa; Presencial; EUR 16 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary 1,400 EUR gross/month

Performance bonus up to 100 EUR/month

Resumo da oferta

CB Talents in Lisbon is seeking a Back Office Customer Support Agent fluent in Dutch and English to handle day-to-day back-office operations and case management. You will provide high-quality support for connected services and resolve customer queries in both languages.

The position is on-site in Lisbon with rotating shifts between 07:00 and 22:00 local time, offering a base salary of €1,400 gross per month plus a performance bonus up to €100 per month.

Qualificações

• Fluent in Dutch and English, with strong communication skills.
• Experience in back-office operations or customer support is a plus.
• Based in Lisbon or nearby; no relocation assistance.

Responsabilidades

• Handle day-to-day back-office tasks and case management.
• Provide high-quality support for connected services.
• Resolve customer queries using Dutch and English.

Conhecimentos

Dutch language

English language

Descrição da oferta de emprego

Are you fluent in Dutch and English and living in or near Lisbon? Take the next step in your career as a Back Office Customer Support Agent!

Why Join Us?

• Location: Vibrant Lisbon, Portugal
• Work Model: On-site
• Base Salary: €1,400.00 gross / month
• Performance Bonus: Up to €100.00 / month extra
• Schedule: Rotational shifts between 07:00 and 22:00 (Lisbon time)

What You'll Do

• Manage day-to-day back office operations and case management.
• Provide high-quality support for connected services.
• Utilize your Dutch and English skills to resolve customer queries efficiently.

What We're Looking For

• Languages: Fluent proficiency in both Dutch and English.
• Location: Local candidates already based in Lisbon, Portugal (no relocation support provided).
• Flexibility: Comfortable working rotational shift schedules.