Customer Success & Product Owner — Hybrid, Flexible Hours

Yalt; Lisboa; Híbrido; EUR 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working hours

Resumo da oferta

Yalt in Lisbon is seeking a versatile and dynamic Customer Success Specialist & Product Owner to join our team. This hybrid, full-time role is designed to ensure customer success and lead continuous improvement of our platform.

The ideal candidate will manage onboarding, training, and ongoing support; represent customer voices in product discussions; define and maintain the product roadmap; and present platform demonstrations to customers and stakeholders.

Qualificações

• Strong communication and problem-solving skills.
• Customer-focused mindset with ability to manage multiple priorities.
• Experience aligning product features with customer needs.

Responsabilidades

• Act as the main point of contact for customers, ensuring satisfaction and success with the platform.
• Lead onboarding, training, and ongoing support to customers.
• Prepare and deliver platform demonstrations and coordinate webinars and customer meetings.
• Represent the voice of the customer in product discussions and maintain the product roadmap.

Descrição da oferta de emprego

Yalt in Lisbon is seeking a versatile and dynamic Customer Success Specialist & Product Owner to join our team. This hybrid, full-time role is designed to ensure customer success and lead continuous improvement of our platform.

The ideal candidate will manage onboarding, training, and ongoing support; represent customer voices in product discussions; define and maintain the product roadmap; and present platform demonstrations to customers and stakeholders.