Customer Service Representative – Outbound

Cross Border Talents; Covilhã; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Seguro saúde privado

Seguro dentário

Auxílio alimentação

22 dias de férias

Job summary

A Cross Border Talents em Covilhã, Portugal, procura um(a) colaborador(a) para contato com membros e venda de serviços. A função exige 40 horas semanais, trabalho presencial e interação telefónica com clientes.

Oferece início de formação de 5 dias, possibilidade de contrato permanente após dois anos e benefícios como seguro de saúde, seguro dentário, auxílio de alimentação e 22 dias de férias anuais.

Responsibilities

• Contactar potenciais membros para apresentar serviços e incentivar novas adesões.
• Entrar em contacto com antigos membros para apresentar os serviços disponíveis.
• Comunicar com clientes por telefone de forma profissional e envolvente.
• Ajudar a atrair novos membros e construir relacionamentos positivos com os clientes.

Skills

Vendas

Comunicação telefónica

Relacionamento com clientes

Job description

LOCATION Covilhã, Portugal
WORK MODEL On-site
LANGUAGE Portuguese
SCHEDULE 40 hours per week

Key Information

WORK MODEL
On-site

WORKING HOURS
40 hours per week, 8 hours per day, plus a lunch break.

YOUR ROLE

• Contact potential members to introduce services and encourage new memberships.
• Reach out to former members to present the available services.
• Communicate with customers over the phone in a professional and engaging manner.
• Help attract new members and build positive customer relationships.

TRAINING

• 5 working days of initial training.
• Up to 5 additional working days of practical training.
• Training compensation is provided upon successful completion, in line with the applicable conditions.

CONTRACT & BENEFITS

• Employment contract with an expected duration of 12 months, with the possibility of extension.
• Opportunity for a permanent contract after two years.
• Private health and dental insurance after signing the employment contract, subject to eligibility requirements.
• Meal allowance.
• 22 days of annual leave in accordance with Portuguese law.