Customer Service Representative Dutch

Adecco Recursos Humanos; Lisboa; Presencial; EUR 11 000 - 16 000; Tempo integral

Resumo da oferta

Adecco Recursos Humanos is seeking a Customer Service Representative fluent in Dutch to support customers by phone, email and chat in Lisbon, Portugal.

You will resolve incidents with a solution-focused approach, meet quality standards, and deliver a professional service in a fast-paced BPO environment for international brands.

Native or fluent Dutch required, good English, strong communication skills, and the ability to thrive in a dynamic team.

Qualificações

• Native or fluent Dutch.
• Good level of English.
• Strong communication skills.
• Customer oriented approach.
• Ability to work in a dynamic environment.

Responsabilidades

• Support customers via phone, email and chat.
• Resolve incidents efficiently with a solution-oriented approach.
• Meet quality and performance standards.

Conhecimentos

Dutch language

English language

Communication skills

Customer orientation

Dynamic environment

Descrição da oferta de emprego

Customer Service Representative – Dutch

Do you enjoy helping people and delivering quality service?
Are you confident communicating with customers across different channels?
Are you a fluent Dutch speaker looking to work in Portugal?
If you are proactive, customer-focused and motivated to work with international brands, this opportunity is for you

As a Customer Service Representative, you will provide support to customers, ensuring a smooth and professional experience within a fast-paced BPO environment

Where will you work?

Portugal – Lisbon (Sete Rios)

What will your responsibilities be?

• Support customers via phone, email and chat;
• Resolve incidents efficiently with a solution-oriented approach;
• Meet quality and performance standards.

What do you need to succeed?

• Native or fluent Dutch (Netherlands or Belgium);
• Good level of English;
• Strong communication skills and customer orientation;
• Ability to work in a dynamic environment.