Customer Service Representative | Danish Speaking | Portugal

Cross Border Talents; Lisboa; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Welcome bonus

Food allowance

Equipment provided

Job summary

Cross Border Talents is seeking a Danish and English-speaking customer service professional for a fully remote role based in Portugal. You will join an international team and assist customers with timely, professional support through various channels.

The role requires residing in Portugal, strong communication and problem-solving skills, and offers perks including a welcome bonus, daily food allowance, and equipment provided, with in-person collection if living within 50 km of the office.

Qualifications

• Fluent or native-level Danish.
• Fluent English.
• Current residence in Portugal.
• Strong communication and problem-solving skills.

Responsibilities

• Respond to customer inquiries in Danish and English.
• Provide clear information and assistance to customers.
• Resolve issues efficiently while maintaining a positive customer experience.

Skills

Danish language proficiency

English language proficiency

Remote work readiness

Strong communication

Problem solving

Job description

Work Model: Remote
Schedule: Monday to Friday, 08:00-17:00
Weekends off
Candidates must already reside in Portugal.

Are you fluent in Danish and English and looking for a remote opportunity in customer service? Join an international team and help customers by providing professional and reliable support.

Key Responsibilities

• Respond to customer inquiries in Danish and English.
• Provide clear information and assistance to customers.
• Resolve issues efficiently while maintaining a positive customer experience.

Requirements

• Fluent or native-level Danish.
• Fluent English.
• Current residence in Portugal.
• Strong communication and problem-solving skills.

What We Offer

• Fully remote work within Portugal.
• welcome bonus paid in monthly instalments during the first year
• Daily food allowance
• Equipment provided, with in-person collection required for candidates living within 50 km of the office.