Customer Service & Operations Administrator

Movu Robotics; Ovar; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive training

Collaborative team culture

Competitive salary package

Resumo da oferta

Movu Robotics, part of the stow Group, is seeking a Customer Service Administrator to support customers and internal stakeholders by ensuring accurate processing of orders, deliveries, spare parts, and invoicing. You will play a key role in maintaining excellent customer service while supporting day-to-day operations.

You will enter orders in SAP, coordinate with warehouse for deliveries and transport planning, handle quotations and confirmations, and manage inquiries related to orders,

Qualificações

• Experience providing administrative support in an industrial B2B setting.
• Bachelor’s degree required.
• Proficient with MS Office; SAP and Salesforce knowledge is a plus.

Responsabilidades

• Enter and manage orders in SAP and coordinate with warehouse for deliveries.
• Communicate with customers regarding orders, deliveries and invoices.
• Manage spare parts inventory and inform Demand/SC about shortages.
• Ensure accurate invoicing and prepare credit notes; follow up on overdue invoices.
• Support QSHE standards and Lean initiatives across the organization.

Conhecimentos

administrative experience

industrial B2B environment

customer communication

Formação académica

Bachelor’s degree

Ferramentas

SAP

Salesforce

MS Office

Descrição da oferta de emprego

Movu Robotics, part of the stow Group, is seeking a Customer Service Administrator to support customers and internal stakeholders by ensuring accurate processing of orders, deliveries, spare parts, and invoicing. You will play a key role in maintaining excellent customer service while supporting day-to-day operations.

You will enter orders in SAP, coordinate with warehouse for deliveries and transport planning, handle quotations and confirmations, and manage inquiries related to orders,