Customer Service Intern – NAM (Hybrid, Evening Shift)

Syensqo; Lisboa; Híbrido; EUR 126 000 - 139 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training platform for all employees

Free well-being sessions (physical and

Resumo da oferta

Syensqo in Lisbon, Portugal, is offering a 12-month internship to support the Customer Service NAM team with day-to-day administrative tasks. The role focuses on accurate order entry, invoicing, and handling customer inquiries to ensure smooth operations.

You will gain hands-on experience in CS reporting, internal process improvements, and collaboration across teams while developing essential Excel and CRM skills in a fast-paced environment.

Qualificações

• Bachelor's or Master’s degree in a relevant field.
• Fluent English is required.
• Strong customer focus and excellent communication skills.
• Attention to detail and team collaboration required.
• Ability to work independently and in a team.
• Willingness to work in a fast-moving, high-accuracy environment.
• Basic skills in Microsoft Excel/M365; SAP/Salesforce knowledge a plus.

Responsabilidades

• Manage effective and accurate order entry, invoicing and needed follow-ups.
• Register customer complaints and follow-up.
• Run and distribute various CS reports.
• Provide support with different administrative tasks to the CS team.
• Act pro-actively to identify process and system improvements.

Conhecimentos

Fluent English

Strong customer focus

Excellent communication

Attention to detail

Team player mindset

Independent worker

Fast-paced environment

Opportunity for improvement

Basic Microsoft Excel/M365

SAP knowledge a plus

Salesforce knowledge a plus

Formação académica

Bachelor's degree

Master's degree

Ferramentas

Microsoft Excel / M365

SAP

Salesforce

Descrição da oferta de emprego

Syensqo in Lisbon, Portugal, is offering a 12-month internship to support the Customer Service NAM team with day-to-day administrative tasks. The role focuses on accurate order entry, invoicing, and handling customer inquiries to ensure smooth operations.

You will gain hands-on experience in CS reporting, internal process improvements, and collaboration across teams while developing essential Excel and CRM skills in a fast-paced environment.