Bilingual Dutch & English Care & Recall Agent – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Performance bonus €100

Language bonus €150

Job summary

Cross Border Talents is seeking a Customer Care & Recall Agent to join our client in Lisbon, on-site. You will provide dedicated support to customers in Dutch and English, handling recall inquiries and case management with accuracy and empathy.

Working hours are 08:00 to 17:00 local time, with fixed shifts. A performance bonus of 100€ and a language bonus of 150€ are offered to recognize productive, bilingual service.

Qualifications

• Fluent or native-level Dutch and English proficiency.
• Local candidate in Lisbon, Portugal.

Responsibilities

• Provide comprehensive customer support.
• Handle recall support inquiries.
• Manage customer cases effectively.

Skills

Dutch

English

Job description

Cross Border Talents is seeking a Customer Care & Recall Agent to join our client in Lisbon, on-site. You will provide dedicated support to customers in Dutch and English, handling recall inquiries and case management with accuracy and empathy.

Working hours are 08:00 to 17:00 local time, with fixed shifts. A performance bonus of 100€ and a language bonus of 150€ are offered to recognize productive, bilingual service.