Customer Care and Sales Agent

Working Adventures; Lisboa; Presencial; EUR 15 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flight tickets covered for relocation

Health insurance assistance

Portuguese language course

Apartment relocation support

Resumo da oferta

Working Adventures in Lisbon is hiring a Customer Care and Sales Agent who will be the friendly voice across phone, email, chat, and web platforms to help customers with questions and purchases.

You will resolve payment puzzles, process new orders, and use your Swedish flair to deliver top-tier service while enjoying a welcome relocation package, housing support, Portuguese language course, and assistance with health insurance and banking.

Qualificações

• Fluent in Swedish
• Ability to speak and write English
• High school diploma or equivalent
• Flexible mindset with rotating shifts
• EU citizenship

Responsabilidades

• Be the friendly voice across phone, email, chat and web platforms to assist customers
• Help customers with questions and purchases
• Resolve payment puzzles and process new orders
• Deliver top-notch service with Swedish flair

Conhecimentos

Fluent in Swedish

Fluent English

Formação académica

High school diploma

Descrição da oferta de emprego

Ready to shine in customer care and sales while exploring Lisbon? Join the Swedish team representing a top Nordic Energy Company. As a Customer Care and Sales Agent, you’ll be the friendly face behind the phone, email, chat, and web platforms, helping customers with everything from questions to purchases. From unravelling payment puzzles to orchestrating new orders, you’ll ensure every interaction ends with a smile. To rock this role, you’ll need a blend of customer service charm and sales savvy. Great communication skills are your secret weapons, guiding you through negotiations with ease. And when the pressure’s on, you’ll thrive, fuelled by your passion for delivering top-notch service with a dash of Swedish flair.

Settling into Portugal with ease

Relocation & Support

• Once you’ve booked your flight ticket (costs covered, of course), your colleagues will be eagerly waiting to welcome you at Lisbon Airport.
• Not only will they assist you in navigating the city, but they’ll also help with administrative tasks like setting up health insurance, taxes, and banking.
• Plus, you’ll have the opportunity to take a complimentary Portuguese course.

They’ll whisk you away to your new apartment. Before you know it, you’ll be chatting away confidently in a whole new language during this incredible adventure.

Requirements

• Fluent in Swedish
• Ability to speak and write English
• High school diploma or equivalent
• Flexible mindset (rotating shifts)
• Available for a minimum of 12 months
• EU citizenship