Spanish Speaking Customer Advisor

Cross Border Talents; Lisboa; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Health and life insurance

Relocation support

Job summary

A customer service company is seeking a Spanish Speaking Customer Advisor in Lisbon. This on-site role requires fluent Spanish and at least a B2 level of English. You'll engage with customers, resolve inquiries, and contribute to the green energy sector. The position offers a competitive salary, health and life insurance, and a relocation package for those moving from abroad, allowing you to immerse in Lisbon's vibrant culture. Join us to make a positive impact!

Qualifications

• Must be fluent in Spanish and have at least a B2 level of English.
• Strong communication skills and a customer-centric mindset are essential.
• EU citizenship or valid Portuguese residence card is required.

Responsibilities

• Engage and assist Spanish-speaking customers with their inquiries.
• Utilize language skills for clear communication and problem resolution.
• Collaborate with teams to enhance customer experience.

Skills

Fluent Spanish

English (B2)

Strong communication skills

Customer-centric approach

Job description

About the job Spanish Speaking Customer Advisor

Are you a fluent Spanish speaker with a passion for customer service? Dive into an exciting opportunity as a Spanish-Speaking Customer Advisor in the picturesque city of Lisbon! This on-site role is tailored for individuals with a minimum B2 level of English proficiency, offering a generous relocation package for those joining us from abroad. Immerse yourself in Lisbon's vibrant culture while enjoying a competitive salary, health and life insurance benefits, and the chance to contribute to the green energy industry. We welcome applications from EU citizens or individuals with Portuguese residence cards.

About Us:Pioneering the green energy revolution, we are dedicated to providing exceptional customer service in the heart of Lisbon. Our team is passionate about making a positive impact on the environment and ensuring customer satisfaction. Join us in Lisbon, where your language skills and enthusiasm will be key to supporting our mission.

Position Overview:As a Spanish-Speaking Customer Advisor, you will be at the forefront of delivering outstanding service to our customers, contributing to the growth of the green energy industry.

Key Responsibilities:

• Customer Support: Engage with Spanish-speaking customers, providing assistance, resolving inquiries, and ensuring a seamless experience.
• Communication: Utilize your fluent Spanish and English skills to effectively communicate with customers, ensuring clarity and understanding.
• Problem Resolution: Address customer concerns and issues promptly and professionally, offering solutions and ensuring customer satisfaction.
• Product Knowledge: Develop a deep understanding of our green energy products and services to provide accurate information and guidance to customers.
• Collaborative Efforts: Work collaboratively with cross-functional teams to share insights, contribute to process improvements, and enhance overall customer experience.

Qualifications:

• Fluent in Spanish with a minimum B2 level of English proficiency.
• Strong communication skills and a customer-centric approach.
• EU citizenship, Portuguese residence card (TRC), or EU citizenship is required.
• Lisbon Lifestyle: Immerse yourself in the vibrant culture of Lisbon, known for its historic charm, friendly locals, and stunning landscapes.
• Relocation Support: Comprehensive relocation package, including flight tickets to Lisbon and accommodation assistance for candidates relocating from abroad.
• Competitive Salary: Enjoy a competitive salary, reflecting your valuable contribution to our team.
• Health and Life Insurance: Comprehensive coverage to ensure your well-being and peace of mind.

Ready to be part of the green energy revolution in Lisbon? Submit your application by sending your CV!