CRM Solutions Analyst (Salesforce) — Hybrid & Growth

Siemens; Amadora; Híbrido; EUR 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Belong & Innovate

Flexibility that Works

Health & Well-being

Grow Without Limits

Purpose & Perks

Resumo da oferta

Siemens is seeking an Experienced Professional for a Full-time, Hybrid role in Amadora, Portugal, within Siemens Financial Services IT. You will work on CRM enhancements, translate business requirements into IT solutions, and collaborate with an international team to ensure reliable operations and compliant documentation.

The position requires 5+ years in CRM (preferably Salesforce), strong IT and managerial support background, excellent English, and a customer-focused approach.

Qualificações

• 5+ years experience with CRM solutions, preferably Salesforce.
• 5+ years experience in a financial services company in a technical and managerial support role with business process and system architecture.
• Knowledge of Microsoft Office applications.

Responsabilidades

• Work in international, agile teams with end-to-end responsibilities.
• Familiarize with CRM system landscape and core applications.
• Draft user stories to fill the innovation pipeline with new features.
• Own and drive topics from an IT perspective in collaboration with the business and IT partners.
• Co-lead integration initiatives of the CRM solution with other IT solutions.
• Ensure documentation is complete, up-to-date and align with security, local regulations and audit requirements.
• Collaborate with cross-functional and cross-BU teams and keep knowledge up to date.
• Keep your technical knowledge current through training.

Conhecimentos

CRM Salesforce

ITIL knowledge

Business English

Analytical thinking

Customer orientation

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Siemens is seeking an Experienced Professional for a Full-time, Hybrid role in Amadora, Portugal, within Siemens Financial Services IT. You will work on CRM enhancements, translate business requirements into IT solutions, and collaborate with an international team to ensure reliable operations and compliant documentation.

The position requires 5+ years in CRM (preferably Salesforce), strong IT and managerial support background, excellent English, and a customer-focused approach.