Core Systems Engineer: Incident Response & Automation

growwithstow; Viseu; In loco; EUR 36.000 - 54.000; Tempo pieno

Descrizione del lavoro

stow, based in Ovar, Portugal, seeks an L2 Core Systems Support Engineer to restore services quickly, resolve incidents, and reduce repeat issues. The role covers core infrastructure services and requires ITIL knowledge and professional English communication.

Ideal candidate has an IT degree and 3–5 years of infrastructure experience, collaborating with L1/L3 teams and external partners to maintain system stability and enable continuous improvement.

Competenze

• ITIL knowledge required.
• Professional English communication.
• 3–5 years of infrastructure experience.
• Bachelor's degree in IT or related field.

Mansioni

• Restore services quickly and efficiently during incidents.
• Resolve incidents with root cause analysis and preventive actions.
• Collaborate with L1/L3 teams and external partners to ensure system stability.
• Support continuous improvement of core infrastructure services.

Conoscenze

ITIL knowledge

English communication

Formazione

IT degree

Descrizione del lavoro

stow, based in Ovar, Portugal, seeks an L2 Core Systems Support Engineer to restore services quickly, resolve incidents, and reduce repeat issues. The role covers core infrastructure services and requires ITIL knowledge and professional English communication.

Ideal candidate has an IT degree and 3–5 years of infrastructure experience, collaborating with L1/L3 teams and external partners to maintain system stability and enable continuous improvement.