Contract Service Delivery & Pricing Analyst (On-Site)

WLG; Oeiras; Presencial; EUR 42 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-site in Oeiras

Fixed-term 600-hour project

Resumo da oferta

WLG in Oeiras is seeking an invoicing and service delivery specialist to support NATO training and academy activities. You will help ensure quarterly invoicing accuracy, price and cost analysis, and ServiceNow tasks.

You will coordinate with finance staff, manage daily ServiceNow activity, and lead bi-weekly service delivery coordination meetings as the customer focal point.

This is a full-time, on-site role with a defined 600-hour scope from Sept 9 to Dec 31, 2026, requiring security clearance.

Qualificações

• Bachelor's degree or 10+ years progressive expertise in this kind of work.
• PM or service delivery management experience, including resource management.
• Strong analytical skills in advanced Excel, Power BI and Tableau, and the ability to turn data into decisions.
• Experience of pricing estimation and proposal development.
• Track record in customer-facing roles and CRM.
• Knowledge of project management tools.

Responsabilidades

• Generate quarterly reporting and work with finance to ensure invoices are accurate and on time.
• Process daily ServiceNow activity: service task structures, resource plans, timecard processing.
• Prepare and support price proposals, OLA PRs, travel requests, and service agreements.
• Support cost analysis, pricing, CAPEX and OPEX estimation, planning and monitoring.
• Lead bi-weekly service delivery coordination meetings and act as customer focal point.

Conhecimentos

Analytical thinking

Pricing estimation

Customer relationship management

Project management

Service delivery management

Formação académica

Bachelor's degree or 10+ years experience

Ferramentas

Excel

Power BI

Tableau

Descrição da oferta de emprego

WLG in Oeiras is seeking an invoicing and service delivery specialist to support NATO training and academy activities. You will help ensure quarterly invoicing accuracy, price and cost analysis, and ServiceNow tasks.

You will coordinate with finance staff, manage daily ServiceNow activity, and lead bi-weekly service delivery coordination meetings as the customer focal point.

This is a full-time, on-site role with a defined 600-hour scope from Sept 9 to Dec 31, 2026, requiring security clearance.