Content Reviewer - Hungarian

Accenture PLC; Lisboa; On-site; EUR 13,000 - 19,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Pension plan

Wellness programs

Flexible benefits

Employee share plan

Udemy access

Pluralsight access

Disability support

Job summary

Accenture is seeking a Content Reviewer – Hungarian to join its Trust & Safety operations in Portugal. You will review, classify and remove content according to client guidelines using specialized tools, while staying current on policies and maintaining high quality.

Ideal candidates possess Hungarian C1+ and English B2+, strong resilience, attention to detail, and the ability to work in rotating shifts. The role involves handling sensitive content and contributing to process improvements and

Qualifications

• Hungarian level C1 or above
• English level B2 or above
• Strong coping, emotional resilience, and stress-management skills
• Ability to perform duties objectively, devoid of biases
• Strong attention to detail
• Comfort synthesizing information from multiple streams
• Strong critical thinking and decision‑making skills
• Deep familiarity with internet culture and platforms
• High cultural awareness of market and region
• Ability to work individually and in a team
• Willingness to work rotating shifts and non-standard hours
• Commitment to quality and efficiency
• Experience in BPO, customer service, or content moderation is a plus
• Valid Work Permit for Portugal
• CV must be submitted in English
• Completed compulsory education
• Having over 18 years of age
• Availability to work in rotative shifts, weekends and holidays

Responsibilities

• Review, classify and/or remove content according to client guidelines using tools and channels
• Understand and stay updated on changing client policies and guidelines
• Investigate, resolve and relay complex content issues to the Trust & Safety team
• Serve as an advocate for the user community
• Participate in process improvements to boost quality and efficiency
• Engage in continuous training and discussions for role development
• Discuss socially sensitive topics to keep communities safe

Skills

Hungarian proficiency

English proficiency

Emotional resilience

Attention to detail

Critical thinking

Objective analysis

Teamwork

Shifts flexibility

Education

Completed compulsory education

Job description

Content Reviewer - Hungarian

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust & Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.

Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.

You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well‑being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well‑being.

Role Details:

• Review, classify and/or remove content according to client guidelines, using specific tools and channels;
• Understand and remain updated on changing client policies and guidelines;
• Investigate, resolve, and relay complex content issues to the broader Trust & Safety team;
• Serve as an advocate for the user community;
• Participate in process improvement initiatives that improve quality and efficiency of work;
• Participate in continuous training programs and workgroup discussions for optimal development in the role;
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.

Basic Qualifications/Skills Needed:

• Hungarian level C1 or above
• English level B2 or above
• Strong coping, emotional resilience, and stress-management skills
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
• Strong attention to detail
• Comfort synthesizing and analyzing information from multiple streams
• Strong critical thinking and decision‑making skills
• Deep familiarity and passion for the internet, internet platforms, and internet culture
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
• Ability to work well individually and as part of a team
• Ability to work differing rotations/shifts and non-standard work hours
• Flexibility in meeting changing business needs in a fast-paced environment
• Commitment to quality, efficiency, and effectiveness
• Previous business process outsourcing, customer service, or content moderation experience is a plus
• Valid Work Permit for Portugal
• CV must be submitted in English
• Completed Compulsory Education (Minimum required)
• Having over 18 years of age
• Availability to work in rotative shifts, on weekends and holidays

WhatWeOffer:

• Healthinsurance
• Life Insurance and Pension PlanPrograms
• Freemedicalservicesattheoffice(Physician,Nutritionist,Psychologist)
• Wellnessprograms
• FlexbenProgram(SupportforEducation,Kindergarden, Training, Technology, Health)
• EmployeeShare Purchase Plan
• PersonalizedtrainingpathsandaccesstoUdemyandPlurisightPlataforms
• Flex-abilityprogram(financialand flexible supportforpeoplewithdisabilities)