Content Reviewer - Hungarian

6102 ACN 2 BPS Company

Lisboa

On-site

EUR 14,000 - 21,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
Life Insurance and Pension Plan
Flexben Program for Education/Wellness
Udemy and Pluralsight access
Employee Share Purchase Plan

Job summary

Accenture Belong is seeking a Content Reviewer to monitor and classify user content in Hungarian, supporting operations from Portugal. You will review text, images, and video material against client guidelines, escalating issues when needed, and contributing to safer online communities.

Role demands strong Hungarian (C1) and English (B2), high resilience to sensitive material, and ability to work in rotating shifts.

Qualifications

  • Hungarian level C1 or above as required by the role.
  • English level B2 or above.
  • Strong resilience, coping and stress-management skills.
  • Ability to analyze information objectively and follow client policies.
  • Attention to detail and ability to synthesize information from multiple streams.

Responsibilities

  • Review, classify and/or remove content according to client guidelines using specified tools;
  • Understand and stay updated on changing client policies;
  • Investigate, resolve and relay complex content issues to the Trust and Safety team;
  • Serve as an advocate for the user community;
  • Participate in process improvement initiatives to improve quality and efficiency;
  • Engage in continuous training and discussions for role development;
  • Discuss sensitive topics to keep communities safe.

Skills

Hungarian C1+
English B2+
Resilience
Attention to detail
Critical thinking
Analytical thinking
Teamwork
Shift flexibility

Education

Completed Compulsory Education

Job description

Content Reviewer - Hungarian Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands‑on job experience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well‑being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well‑being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well‑being.

Role Details:
  • Review, classify and/or remove content according to client guidelines, using specific tools and channels;
  • Understand and remain updated on changing client policies and guidelines;
  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team;
  • Serve as an advocate for the user community;
  • Participate in process improvement initiatives that improve quality and efficiency of work;
  • Participate in continuous training programs and workgroup discussions for optimal development in the role;
  • Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Basic Qualifications/Skills Needed:
  • Hungarian level C1 or above
  • English level B2 or above
  • Strong coping, emotional resilience, and stress‑management skills
  • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
  • Strong attention to detail
  • Comfort synthesizing and analyzing information from multiple streams
  • Strong critical thinking and decision‑making skills
  • Deep familiarity and passion for the internet, internet platforms, and internet culture
  • High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
  • Ability to work well individually and as part of a team
  • Ability to work differing rotations/shifts and non‑standard work hours
  • Flexibility in meeting changing business needs in a fast‑paced environment
  • Commitment to quality, efficiency, and effectiveness
  • Previous business process outsourcing, customer service, or content moderation experience is a plus
  • Valid Work Permit for Portugal
  • CV must be submitted in English
  • Completed Compulsory Education (Minimum required)
  • Having over 18 years of age
  • Availability to work in rotative shifts, on weekends and holidays.
What We Offer:
  • Health insurance
  • Life Insurance and Pension Plan Programs - Free medical services at the office (Physician, Nutritionist, Psychologist) Wellness programs
  • Flexben Program (Support for Education, Kindergarden, Training, Technology, Health)
  • Employee Share Purchase Plan
  • Personalized training paths and access to Udemy and Plurisight Plataforms
  • Flex‑ability program (financial and flexible support for people with disabilities)
About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent‑and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Declaração de Igualdade de Oportunidades de Emprego

Acreditamos que ninguém deve ser discriminado por suas diferenças. Todas as decisões de contratação devem ser tomadas sem distinção de idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, deficiência, condição de veterano militar, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, cidadania ou qualquer outra condição protegida pela legislação aplicável. Nossa rica diversidade nos torna mais inovadores, competitivos e criativos, que nos ajuda a atender melhor nossos clientes e nossas comunidades.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture

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