We are looking for Spanish-speaking Content Moderators to join an international team in Lisbon, supporting a leading global social media and digital platform.
In this role, you will review online content and help ensure that content published on the platform complies with established policies and safety standards.
Your Role
- Review and moderate user-generated content according to platform policies
- Assess content and determine whether it complies with established guidelines
- Identify and handle potentially inappropriate or policy-violating material
- Make accurate and consistent decisions based on moderation procedures
- Help maintain a safe and positive online environment
- Work independently while also collaborating with the wider moderation team
- Follow quality and productivity standards
- Handle potentially disturbing or sensitive material as part of the daily work
Your Qualifications
- Spanish at a high professional/native level
- Strong attention to detail
- Ability to make consistent decisions based on defined guidelines
- Good analytical and problem-solving skills
- Ability to work independently and as part of a team
- Comfortable working with potentially disturbing or sensitive material
- Availability to work rotating shifts in a 24/7 operation
- Willingness to work fully on-site in Lisbon, Portugal
The Offer
- Fully on-site position in Lisbon, Portugal, near Oriente and Cabo Ruivo
- Full-time employment, 40 hours per week
- Rotating shifts within a 24/7 operation
- 8 working hours per day + 1-hour lunch break
- Work schedules communicated approximately 10 days in advance
- Approximately 15 working days of initial training, 8 hours per day
- Training compensation upon successful completion of the training programme
- Initial employment contract with an expected duration of 12 months following successful training
- Permanent employment relationship after two years of continued employment
- Meal allowance via prepaid meal card
- Holiday and Christmas allowances paid in monthly instalments
- 22 working days of annual leave
- Compensatory time off when working on Portuguese public holidays, according to project conditions
- Private health and dental insurance following employment contract signature, subject to the required documentation
- Modern office environment with dedicated working areas, lounge spaces and cafeteria facilities
- Opportunity to gain professional experience in social media content moderation and online safety
This position involves reviewing potentially sensitive or disturbing content, which may include violence, sexually explicit material, offensive language and misinformation.
Candidates should be comfortable working with this type of material as part of their daily responsibilities.