Content Moderator – Polish Speaker

CloserHire; Lisboa; Presencial; EUR 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Meal allowance

Transport allowance

Relocation support package

Resumo da oferta

CloserHire is partnering with a global customer experience leader to recruit a Polish-speaking Content Moderator for an exciting e-commerce project in Lisbon. The role focuses on reviewing content for quality and compliance, ensuring platform policies are met, and applying local market knowledge to moderation decisions.

The position is full-time with rotative 24/7 shifts, offers relocation support for international candidates, private health insurance, and meal and transport allowances in a

Qualificações

• Native-level fluency in Polish and good command of English (B2 minimum).
• Strong communication and decision-making skills.
• Background or strong understanding of e-commerce platforms.
• Prior experience in content moderation, customer service, or similar area is an asset.

Responsabilidades

• Review user-generated content and ensure it complies with platform policies and legal standards.
• Maintain high levels of accuracy and attention to detail within latency and quality metrics.
• Escalate content or issues per internal procedures.
• Stay updated on content moderation guidelines and policy changes.
• Support content safety across media types during peak periods.
• Full-time position with rotative shifts (24/7) and two rotative days off per week.

Conhecimentos

Polish language

English (B2)

Attention to detail

E-commerce familiarity

Decision making

Descrição da oferta de emprego

CloserHire is partnering with a global customer experience leader to recruit a Polish-speaking Content Moderator for an exciting e-commerce project based in Lisbon. This is a unique opportunity to join a dynamic and multicultural team, working in a fast-paced environment that values high standards of quality and compliance. As a Content Moderator, you will ensure that products and services meet quality and legal standards across a popular e-commerce platform. Your responsibilities will involve reviewing content, maintaining compliance with platform policies, and making informed moderation decisions based on local market knowledge.

• Location: Lisbon, Portugal
• Language: Polish
• Start date: 6/8 or 3/9

Your Role

• Review user-generated content and ensure it complies with platform policies and legal standards
• Maintain high levels of accuracy and attention to detail while working within agreed latency and quality metrics
• Escalate content or issues in accordance with internal procedures
• Remain up to date on content moderation guidelines and policy changes
• Support content safety across a variety of media types while adapting to promotional season peaks
• Full-time position with rotative shifts (24/7) and two rotative days off per week

Your Profile

• Native-level fluency in Polish and good command of English (B2 level minimum)
• Strong communication and decision‑making skills
• Background or strong understanding of e‑commerce platforms
• Prior experience in content moderation, customer service, or a similar area is an asset
• Ability to handle sensitive content and work in a fast‑paced, shift‑based environment

What Is Offered

• Competitive salary package with performance‑based incentives
• Relocation support package available for international candidates
• Private health insurance
• Meal allowance and transport allowance. A vibrant, multicultural environment in a modern Lisbon office, centrally located and well‑equipped

Relocation

Accomodation for candidates outside of Portugal - Room in company apartment in Lisbon for 12 months for a fixed cost of 280EUR, deducted from salary. Inside Portugal - only available if candidates are coming directly from a competitor Health Insurance since day 1 for small amount, free after 6 months