Content Moderator – Czech Speaker | E-commerce Platform

Workster Jobs; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Relocation support

Private health insurance

Meal allowance

Transport allowance

Resumo da oferta

Workster Jobs is seeking a Czech-speaking Content Moderator for an e-commerce project in Lisbon. This full-time position involves reviewing user-generated content to ensure compliance with platform policies and maintaining quality standards. Candidates must have native Czech fluency and strong English skills.

The role offers a competitive salary, relocation support, meal and transport allowances, and a vibrant work environment in a centrally located office in Lisbon.

Qualificações

• Native-level fluency in Czech and good command of English (B2 level minimum).
• Strong communication and decision-making skills.
• Background or strong understanding of e-commerce platforms.
• Ability to handle sensitive content and work in a fast-paced, shift-based environment.

Responsabilidades

• Review user-generated content for compliance with platform policies.
• Maintain high levels of accuracy while working within quality metrics.
• Escalate content or issues according to internal procedures.
• Keep up to date on moderation guidelines and policy changes.
• Support content safety across various media types.

Conhecimentos

Native-level fluency in Czech

Good command of English (B2 level minimum)

Strong communication skills

Decision-making skills

Background in e-commerce platforms

Content moderation experience

Descrição da oferta de emprego

Workster is partnering with a global customer experience leader to recruit a Czech‑speaking Content Moderator for an exciting e‑commerce project based in Lisbon. This is a unique opportunity to join a dynamic and multicultural team, working in a fast‑paced environment that values high standards of quality and compliance.

As a Content Moderator, you will ensure that products and services meet quality and legal standards across a popular e‑commerce platform. Your responsibilities will involve reviewing content, maintaining compliance with platform policies, and making informed moderation decisions based on local market knowledge.

Your Role

• Review user‑generated content and ensure it complies with platform policies and legal standards.

• Maintain high levels of accuracy and attention to detail while working within agreed latency and quality metrics.

• Escalate content or issues in accordance with internal procedures.

• Remain up to date on content moderation guidelines and policy changes.

• Support content safety across a variety of media types while adapting to promotional season peaks.

• Full‑time position with rotative shifts (24/7) and two rotative days off per week.

Your Qualifications

• Native‑level fluency in Czech and good command of English (B2 level minimum).

• Strong communication and decision‑making skills.

• Background or strong understanding of e‑commerce platforms.

• Prior experience in content moderation, customer service, or a similar area is an asset.

• Ability to handle sensitive content and work in a fast‑paced, shift‑based environment.

The Offer

• Competitive salary package with performance‑based incentives.

• Relocation support package available for international candidates.

• Private health insurance.

• Meal allowance and transport allowance.

• A vibrant, multicultural environment in a modern Lisbon office, centrally located and well‑equipped.