Polish Content Moderator for E‑commerce — Lisbon

CloserHire; Lisboa; Presencial; EUR 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Meal allowance

Transport allowance

Relocation support package

Resumo da oferta

CloserHire is partnering with a global customer experience leader to recruit a Polish-speaking Content Moderator for an exciting e-commerce project in Lisbon. The role focuses on reviewing content for quality and compliance, ensuring platform policies are met, and applying local market knowledge to moderation decisions.

The position is full-time with rotative 24/7 shifts, offers relocation support for international candidates, private health insurance, and meal and transport allowances in a

Qualificações

• Native-level fluency in Polish and good command of English (B2 minimum).
• Strong communication and decision-making skills.
• Background or strong understanding of e-commerce platforms.
• Prior experience in content moderation, customer service, or similar area is an asset.

Responsabilidades

• Review user-generated content and ensure it complies with platform policies and legal standards.
• Maintain high levels of accuracy and attention to detail within latency and quality metrics.
• Escalate content or issues per internal procedures.
• Stay updated on content moderation guidelines and policy changes.
• Support content safety across media types during peak periods.
• Full-time position with rotative shifts (24/7) and two rotative days off per week.

Conhecimentos

Polish language

English (B2)

Attention to detail

E-commerce familiarity

Decision making

Descrição da oferta de emprego

CloserHire is partnering with a global customer experience leader to recruit a Polish-speaking Content Moderator for an exciting e-commerce project in Lisbon. The role focuses on reviewing content for quality and compliance, ensuring platform policies are met, and applying local market knowledge to moderation decisions.

The position is full-time with rotative 24/7 shifts, offers relocation support for international candidates, private health insurance, and meal and transport allowances in a