Polish-Speaking Content Moderator – Lisbon, Portugal

CloserHire; Lisboa; Presencial; EUR 12 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Private health insurance

Meal allowance

Transport allowance

Resumo da oferta

CloserHire is partnering with a global customer experience leader to recruit a Polish-speaking Content Moderator for an exciting e-commerce project based in Lisbon. This role involves reviewing content to ensure compliance with platform policies and local laws, making informed moderation decisions, and maintaining high quality standards in a fast-paced environment.

Responsibilities include reviewing user content, adhering to policies, and balancing quality with timely decisions in a 24/7

Qualificações

• Native-level fluency in Polish and good command of English (B2 level minimum).
• Experience in content moderation, customer service, or similar is an asset.

Responsabilidades

• Review user-generated content and ensure it complies with platform policies and legal standards; maintain high accuracy and meet latency/quality metrics; escalate issues per internal procedures; stay updated on moderation guidelines and policies; support content safety across media types in a 24/7 shift environment.

Conhecimentos

Polish language

English language

Descrição da oferta de emprego

Polish speakers wanted for a Content Moderator role in Lisbon, Portugal. Relocation support available.

At a glance

• Location: Lisbon, Portugal
• Language: Polish + English
• Salary: 920€ x 14 (gross) · M.A of 7.23EUR / day + 45€ Complexity Bonus paid in 11 months
• Start date: 3/9
• Relocation: Supported - see below

About the role

CloserHire is partnering with a global customer experience leader to recruit a Polish-speaking Content Moderator for an exciting e-commerce project based in Lisbon. This is a unique opportunity to join a dynamic and multicultural team, working in a fast-paced environment that values high standards of quality and compliance. As a Content Moderator, you will ensure that products and services meet quality and legal standards across a popular e-commerce platform.

Your responsibilities will involve reviewing content, maintaining compliance with platform policies, and making informed moderation decisions based on local market knowledge.

What you will do

• Review user-generated content and ensure it complies with platform policies and legal standards. Maintain high levels of accuracy and attention to detail while working within agreed latency and quality metrics. Escalate content or issues in accordance with internal procedures. Remain up to date on content moderation guidelines and policy changes. Support content safety across a variety of media types while adapting to promotional season peaks. Full-time position with rotative shifts (24/7) and two rotative days off per week.

What we are looking for

• Native-level fluency in Polish and good command of English (B2 level minimum). Strong communication and decision-making skills. Background or strong understanding of e-commerce platforms. Prior experience in content moderation, customer service, or a similar area is an asset. Ability to handle sensitive content and work in a fast-paced, shift-based environment.

Salary

920€ x 14 (gross) · M.A of 7.23EUR / day + 45€ Complexity Bonus paid in 11 months

Benefits and what is on offer

• Competitive salary package with performance-based incentives. Relocation support package available for international candidates. Private health insurance. Meal allowance and transport allowance. A vibrant, multicultural environment in a modern Lisbon office, centrally located and well-equipped.

Relocation support

Accomodation for candidates outside of Portugal - Room in company apartment in Lisbon for 12 months for a fixed cost of 280EUR, deducted from salary. Inside Portugal - only available if candidates are coming directly from a competitor Health Insurance since day 1 for small amount, free after 6 months