Polish Content Moderator in Lisbon | 1000€ Welcome Bonus

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Welcome Bonus

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Onsite Opportunities

Job summary

Cross Border Talents in Portugal is seeking a Content Moderator to review marketplace content, ensuring compliance with platform policies, quality standards, and regulatory guidelines. You will assess product listings, images, descriptions, and reviews to maintain a safe and trustworthy marketplace for buyers and sellers.

The role requires strong critical thinking, decision-making, and communication skills, with 0-1 year of relevant experience.

Qualifications

• Polish language proficiency at C1/C2 level.
• English language proficiency at B2 level.

Responsibilities

• Review marketplace content (listings, images, descriptions, reviews) for policy and quality compliance.
• Detect and take action on prohibited, deceptive, or low-quality content.
• Apply moderation guidelines consistently and make objective decisions.
• Monitor seller- and buyer-generated content to protect marketplace integrity.

Skills

Polish (C1/C2)

English (B2)

Critical thinking

Decision making

Communication

Attention to detail

Job description

Build a Safer E-Commerce Marketplace as a Content Moderator!

Join a fast-paced and growing e-commerce environment where trust, safety, and quality play a vital role in creating a positive online shopping experience. If you are detail-oriented, have strong decision-making skills, and are committed to maintaining high standards, this position offers an excellent opportunity to develop your career in content moderation.

Role Overview:

As a Content Moderator, you will review and assess content published across an e-commerce marketplace, including product listings, images, descriptions, customer reviews, and seller-generated content. Your primary responsibility will be to ensure that all content meets platform guidelines, quality requirements, and relevant regulations, contributing to a secure, trustworthy, and reliable marketplace for both buyers and sellers.

Key Responsibilities:

• Review product listings, descriptions, images, customer reviews, and other marketplace content to ensure compliance with platform policies and quality standards.
• Detect and take appropriate action on prohibited, deceptive, fraudulent, misleading, or low-quality content that could negatively affect the user experience.
• Apply content moderation guidelines consistently and make accurate, objective, and well-informed decisions.
• Monitor seller- and customer-generated content to help protect marketplace integrity and maintain user trust.
• Escalate complex, sensitive, or high-risk cases according to established policies and procedures.
• Maintain excellent accuracy and attention to detail while managing high volumes of content efficiently.
• Collaborate with internal teams to support platform safety, regulatory compliance, and broader operational goals.
• Achieve defined performance targets related to quality, productivity, accuracy, and turnaround times.
• Stay up to date with platform policies, e-commerce regulations, industry developments, and emerging marketplace risks.
• Share feedback and improvement suggestions to enhance moderation processes, internal tools, and overall operational efficiency.

Requirements:

• Language Skills:Proficiency inPolish (C1/C2)andEnglish (B2).
• Eligibility:EU citizenshipor a validPortuguese residency card.
• Experience:0-1 year of experience in content moderation or a related analytical role.
• Skills:Strong critical thinking, communication, and decision-making abilities.
• Mindset:Objective, detail-oriented, and eager to grow within a fast-paced environment.

Why Join Us?

• Competitive Salary:Recognition for your experience and expertise.
• Welcome Bonus:Extra rewards for multilingual proficiency.
• Meal Allowance:Support during your workday.
• Health & Life Insurance:Comprehensive benefits for your peace of mind.
• Collaborative Team:Join a supportive, international, and communicative workplace.
• Relocation Assistance:Seamless support for your move to Portugal.
• Onsite Opportunities:Thrive in a dynamic and engaging office environment.

Ready to make a meaningful impact?
Apply today and take the first step toward fostering safer, smarter online communities!