Content Moderator-German Market

Cross Border Talents; Porto; Presencial; EUR 22 000 - 30 000; Tempo integral

Resumo da oferta

A dynamic tech company is seeking a Content Moderator proficient in German for its Porto office. In this role, you will be responsible for reviewing and moderating content to ensure compliance with guidelines. The company offers a competitive salary, permanent contract, and several benefits, including flight tickets and accommodation. Opportunities for career growth and development are available in a positive work environment.

Serviços

Competitive salary

Flight Ticket + 3 weeks of accommodation

Career growth and development prospects

Qualificações

• Fluency in German at C1 level required.
• Strong computer navigation skills essential.
• Ability to work as a team member and independently.

Responsabilidades

• Review and moderate user-generated content.
• Audit content for social media uploads.
• Ensure KPIs are met.

Conhecimentos

Fluent in German C1 level

Strong computer navigation skills

Effective communication skills

Attention to detail

Multi-tasking skills

Formação académica

Associate degree in related field

Descrição da oferta de emprego

About the job Content Moderator-German Market

We are hiring for our client conducting a project related toa dynamic and growing tech company specializing in content moderation services. Theirmission is to maintain a safe and positive online environment for users across various platforms. As a Content Moderator, youll play a crucial role in ensuring that user-generated content adheres to our guidelines and policies.

Responsibilities:

• Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
• Reviewing/updating contents on a popular social media platform
• Audit of content received and sharing for Social Media Upload
• Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)
• Maintain broad knowledge of client products and/or services
• Strict adherence to the accuracy guidelines as laid down by the client
• Ensuring to protect the data of the customer and compliance process is followed

Requirements:

• Fluent in German C1 level.
• You do have a EU ID or Portuguese Residence Card.
• Strong computer navigation skills and PC Knowledge; Ability to effectively communicate, both written and verbally; Dependable with strong attention to detail.
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly. Tolerance for repetitive work in a fast-paced, high production work environment.
• Ability to work as a team member, as well as independently; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.
• Willingness to work a flexible schedule
• Associate degree in related field with 6 months to one year of relevant experience preferred; Strong customer service orientation skills

We look forward to hearing from you!

Competitive salary and benefits package.

Permanent contract

Flight Ticket + 3 weeks of accommodation

Opportunity to work in a multicultural and diverse team.

Career growth and development prospects.

Positive work environment with a focus on employee well-being.