German-Speaking Content Moderator

Cross Border Talents; Lisboa; Presencial; EUR 14 000 - 15 000; Tempo parcial

Resumo da oferta

A leading staffing firm is hiring a German-Speaking Content Moderator to join a team in Lisbon. This role involves moderating content for a major streaming platform, ensuring compliance with policies while working in a supportive environment. No prior experience is necessary, but familiarity with KPIs is preferred. The position offers an annual salary of €14,000, monthly language premium, and additional benefits including health insurance and relocation support.

Serviços

Meal allowance: 7.63/day

Transportation bonus: EUR 720/year

Yearly target bonus: 5% of gross salary

Health and life insurance

Relocation bonus: EUR 2,000 gross (outside Portugal) or 1,000 gross (within Lisbon)

Qualificações

• No prior experience required, but up to 12 months preferred in content moderation.
• Familiarity with KPIs like FCR, SLA, and CSAT is a plus.

Responsabilidades

• Review legal requests related to privacy claims, fraud, etc.
• Ensure adherence to client policies and guidelines.
• Contribute to a safer online environment.

Conhecimentos

Proficiency in German, written and spoken

Strong communication skills

Analytical skills

Descrição da oferta de emprego

About the job German-Speaking Content Moderator

Cross Border Talents is hiring German speakers with no or little previous experience in Content Moderation to work for a client of ours located in beautiful Lisbon, Portugal.

Join their team as a Video Content Analyst for a leading streaming service platform. You'll play a key role in moderating written content, ensuring it aligns with company policies, and addressing issues like fraud and copyright infringement. This back-office position offers a chance to work in a dynamic and supportive environment.

Key Responsibilities:

• Review and process legal requests related to privacy claims, defamation, fraud, and falsification.
• Ensure adherence to client policies and guidelines while meeting quality and turnaround standards.
• Contribute to a safer and more secure online environment.

Requirements:

• No prior experience required (maximum of 12 months in content moderation preferred).
• Familiarity with KPIs, including FCR, SLA, and CSAT.
• Proficiency in German, written and spoken (mandatory).
• Strong communication and analytical skills.

Work Schedule: Monday to Friday, 9 AM 6 PM.

What Is on the Offer:

• Salary: Annual base salary of EUR 14,000 + monthly language premium of 235.
• Additional Benefits:
  • Meal allowance: 7.63/day (net).
  • Transportation bonus: EUR 720/year.
  • Yearly target bonus: 5% of the gross base salary.
  • Health and life insurance, including family coverage (spouse/partner and children).
• Relocation Support:
  • Bureaucratic assistance for NIF and NISS.
  • Assistance in finding housing tailored to your needs.
  • Relocation bonus: EUR 2,000 gross (outside Portugal) or 1,000 gross (relocation within Lisbon Metropolitan Area).
• Contract Type: 2-month training agreement + 1-year fixed-term contract (30-day probation).