Connectivity Field Service Engineer

Hologic; Lisboa; Presencial; EUR 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pension

Insurance package

Resumo da oferta

Hologic, Inc. in Portugal seeks a Connectivity Field Service Engineer for Lisbon, Faro or Porto. This field role connects diagnostic and imaging systems with customers’ IT environments, ensuring connectivity and optimal system performance.

Ideal candidates have IT/networking experience, strong troubleshooting, and fluency in Portuguese and English. Travel across Portugal is required;驻 in a field-based role supporting Iberia. Competitive salary with pension benefits on offer.

Qualificações

• Experience supporting IT infrastructure, networks, connectivity solutions or technical systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and customer-facing skills.
• Good organizational and time management skills.
• Ability to work independently and manage multiple priorities.
• Fluent Portuguese and good English; Spanish helpful.

Responsabilidades

• Install and configure Hologic diagnostic and medical imaging systems with focus on connectivity.
• Coordinate with customer IT to implement and support connectivity solutions.
• Troubleshoot software, network, connectivity and interface issues remotely or on-site.
• Support installation, maintenance and enhancement of hardware and software systems.
• Assist customers with PACS environments, lab IT and network infrastructure issues.
• Build strong customer relationships and act as a trusted technical partner.
• Support demonstrations, exhibitions and other commercial activities when needed.
• Maintain service documentation and reports.

Conhecimentos

IT infrastructure

Networking

Troubleshooting

Customer-facing communication

Time management

Independent work

Travel readiness

Portuguese language

Descrição da oferta de emprego

Connectivity Field Service Engineer

Lisboa, Portugal

Porto, Portugal

Faro, Portugal

Connectivity Field Service Engineer - Portugal

Role location – Lisbon, Faro or Porto (Home-Based Field Role)

At Hologic, we're driven by a powerful purpose: enabling healthier lives everywhere. As a global leader in women's health and diagnostic solutions, our technologies help healthcare professionals deliver faster diagnoses, better outcomes, and improved patient care.

We're looking for a Connectivity Field Service Engineer to join our team in Portugal. This is an exciting opportunity for someone with a background in IT infrastructure, networking, technical support, healthcare IT or field service engineering who enjoys solving complex technical challenges and working directly with customers.

In this role, you'll act as the bridge between Hologic's diagnostic and medical imaging systems and our customers' IT environments, ensuring seamless connectivity, optimal system performance, and an outstanding customer experience.

Whether you're already working in healthcare technology or looking to develop specialist expertise in medical device connectivity, you'll have the opportunity to build your knowledge while working with cutting-edge technologies across Portugal and the wider Iberia region.

What You'll Be Doing

As a Connectivity Field Service Engineer, you'll provide expert technical support throughout the lifecycle of Hologic systems, from installation and implementation to troubleshooting and ongoing maintenance.

Key responsibilities include:

• Installing and configuring Hologic diagnostic and medical imaging systems, with a focus on connectivity and network integration
• Working closely with customer IT departments to ensure successful implementation and ongoing support of Hologic connectivity solutions
• Troubleshooting software, network, connectivity and interface issues both remotely and on-site
• Supporting the installation, maintenance and enhancement of hardware and software systems
• Assisting customers with laboratory information systems, PACS environments and network infrastructure troubleshooting
• Building strong customer relationships and acting as a trusted technical partner
• Supporting demonstrations, exhibitions and other commercial activities when required
• Maintaining accurate service documentation, reports and administrative records
• Working independently in a field-based environment while collaborating closely with colleagues across the Iberia region

What We're Looking For

Essential

• Experience supporting IT infrastructure, networks, connectivity solutions and/or technical systems
• Troubleshooting and problem-solving skills
• Excellent communication and customer-facing skills
• Organisational and time management abilities
• Ability to work independently and manage multiple priorities
• Fluent Portuguese and good English language skills with Spanish being advantageous
• Full driving licence and willingness to travel

Desirable

• Experience within healthcare IT, medical devices, diagnostics or laboratory environments.
• Knowledge of networking, systems integration and interface troubleshooting.
• Experience with PACS, DICOM, HL7 or ASTM protocols.
• Understanding of SQL databases.

Salary: Euro 28,000 – 36,000 gross per year

The final offer will depend on experience, skills, and alignment with internal pay structures. In addition, we offer a comprehensive benefits package including pension and insurances

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