Connectivity Field Service Engineer - Portugal (Remote)

Hologic, Inc.; Oeiras; Remote; EUR 28,000 - 36,000; Full time

Job summary

Hologic, Inc. is seeking a Connectivity Field Service Engineer for Portugal, with a focus on connecting diagnostic and medical imaging systems to customers' IT environments.

The role supports installation, configuration, troubleshooting, and ongoing maintenance across Portugal, including Lisbon, Faro and Porto, with travel as required. You will coordinate with customer IT teams to ensure seamless connectivity, perform remote and on-site service, and maintain strong relationships while ensuring

Qualifications

• Experience supporting IT infrastructure, networks, connectivity solutions and/or technical systems.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer-facing skills; able to manage multiple priorities.

Responsibilities

• Install and configure Hologic diagnostic and medical imaging systems with a focus on connectivity and network integration.
• Collaborate with customer IT departments for successful implementation and ongoing support of connectivity solutions.
• Troubleshoot software, network, connectivity and interface issues remotely and on-site.
• Support installation, maintenance and enhancement of hardware and software systems.
• Assist customers with laboratory information systems, PACS environments and network infrastructure troubleshooting.
• Build strong customer relationships and act as a trusted technical partner.
• Support demonstrations, exhibitions and other commercial activities as needed.
• Maintain accurate service documentation and records.
• Work independently in a field-based role while collaborating with colleagues across Iberia.

Skills

IT infra experience

Networking

Troubleshooting

Customer-facing

Portuguese/English

Driving licence

Travel willingness

Tools

PACS knowledge

SQL basics

HL7/DICOM

Job description

Hologic, Inc. is seeking a Connectivity Field Service Engineer for Portugal, with a focus on connecting diagnostic and medical imaging systems to customers' IT environments.

The role supports installation, configuration, troubleshooting, and ongoing maintenance across Portugal, including Lisbon, Faro and Porto, with travel as required. You will coordinate with customer IT teams to ensure seamless connectivity, perform remote and on-site service, and maintain strong relationships while ensuring