Client Relationship Representative (Field-Based)

About; Viseu; Presencial; EUR 25 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Contrato permanente via EOR

Bônus por desempenho

Benefícios abrangentes

Equipe motivada

Fintech internacional

Resumo da oferta

A Viva.Com procura um(a) representante de Relações com Clientes (campo) para promover serviços e apoiar comerciantes em toda a rede europeia.

Esta posição implica visitas a clientes, onboarding de novos merchants, monitorizar desempenho da carteira e apresentar funcionalidades do produto, com foco em relacionamento e crescimento sustentável.

Oferece contrato permanente via EOR, remuneração competitiva, benefícios e a oportunidade de trabalhar num fintech internacional com diversidade cultural.

Qualificações

• Experiência ≥2 anos em desenvolvimento de negócios.
• Capacidade de identificar valor em soluções tecnológicas.
• Gestão de stakeholders e interação com diversas pessoas a níveis variados.
• Capacidade de trabalhar de forma independente e em equipa para vários projetos.

Responsabilidades

• Promover serviços da empresa e onboarding de novos merchants.
• Apoiar e consultar clientes existentes para manter uso ativo.
• Monitorizar o desempenho da carteira e resolver problemas.
• Apresentar funcionalidades e benefícios do produto de forma eficaz.
• Visitar clientes e participar em eventos do setor para fortalecer relacionamentos.

Conhecimentos

Engajamento com stakeholders

Comunicação

Trabalho independente

Inglês de negócios

Português de negócios

Descrição da oferta de emprego

Descrição do cargo

Client Relationship Representative (Field-Based) Client Relationship Representative (Field-Based) focuses on actively seeking and promoting company services directly to clients, ensuring seamless activation and ongoing support for merchants.

About Viva.Com Viva.Com is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe. Licensed by the Bank of Greece, it operates under the EU FOS regime in 22 EU countries, delivering seamless financial services. Viva.Com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.Com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, Viva.Com has built a dynamic ecosystem featuring over 450 tech partner‑innovators in the software and hardware space.

Key Responsibilities

• Promote company services and onboard new merchants.
• Support and consult existing clients to maintain active usage.
• Monitor portfolio performance and address arising issues.
• Present product features and benefits effectively.
• Visit clients and attend industry events to strengthen relationships.

Requirements

• 2+ years of experience in business development.
• Ability to identify both business potential and added value in technology‑driven commercial solutions.
• Strong stakeholder engagement skills and ability to interact confidently with a wide variety of people at all levels.
• Ability to work independently and as part of a team to deliver parallel projects.
• Strong language skills with ability to speak English and Portuguese at a business level.

Benefits

• Permanent contract via an Employer of Record (EOR).
• Performance‑based bonus (linked to individual targets and boosted by collective goals).
• Comprehensive benefits package in addition to salary (Meal vouchers, allowances, car allowance, group medical plan coverage).
• Opportunity to work with a highly motivated team in a dynamic, fast‑paced environment.
• Opportunity to work at an international fintech company with strong cultural diversity.