Catalan-Speaking Remote Customer Service Rep (Portugal)

Concentrix; Braga; Presencial; EUR 20 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Full paid training

Career development programs

Referral bonus opportunities

Resumo da oferta

Concentrix is seeking a Service Representative (Catalonian-speaking) for Audi in Portugal. This remote role involves responding to customer inquiries via phone, chat, and email while ensuring high quality and efficiency in all operations.

The ideal candidate has a high level of Catalonian and good English skills, along with experience in a customer service role. Competitive salary, performance bonuses, and career development opportunities are offered.

Qualificações

• High level of Catalonian (C1 written and oral) and good level of English (B2).
• 1 year of experience in a call center or customer service role, preferably in the automotive industry.
• Passionate about automotive topics and skilled in digital tech.
• Strong attention to detail and organizational skills.
• Excellent problem‑solving skills and a creative, solution‑oriented mindset.

Responsabilidades

• Respond to customer inquiries via phone, chat, and email.
• Collaborate with colleagues to enhance the overall customer experience.
• Stay updated on the latest offerings, policies, and services.
• Utilize knowledge of automotive and digital products to troubleshoot and resolve issues.

Conhecimentos

Catalonian (C1)

English (B2)

Customer service experience

Attention to detail

Problem-solving skills

Descrição da oferta de emprego

Concentrix is seeking a Service Representative (Catalonian-speaking) for Audi in Portugal. This remote role involves responding to customer inquiries via phone, chat, and email while ensuring high quality and efficiency in all operations.

The ideal candidate has a high level of Catalonian and good English skills, along with experience in a customer service role. Competitive salary, performance bonuses, and career development opportunities are offered.