Business Analyst (Performance Management)

Capgemini; Lisboa; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Flexible work environment

Career Acceleration Programs

Health and Life insurance

Referral program with bonuses

Job summary

Capgemini Portugal is seeking a Business Analyst with Performance Management experience to join our Lisbon team on a hybrid basis. You will provide multi-level support for the beqom CPM platform, analyze issues, configure HRIS data, and execute SIT/UAT testing for releases.

The role requires strong analytical skills, 2+ years in a similar field, and proficiency in Excel, PowerPoint, and Word, plus English at least B2 level for an international environment.

Qualifications

• Minimum 2 years of experience as a Business Analyst or similar.
• Experience supporting HRIS, Performance Management, or related HR tech.
• Strong analytical and problem-solving skills; able to resolve complex system issues.
• Hands-on testing experience (SIT, UAT, regression testing).
• Proficient in Excel, PowerPoint, and Word.

Responsibilities

• Provide L1, L2, and L3 functional support for the beqom CPM Performance Management platform.
• Analyze, troubleshoot, and resolve incidents, service requests, and system issues.
• Configure and maintain HRIS data, user roles, permissions, and system settings.
• Execute testing activities (SIT, UAT, and regression testing) for releases, enhancements, and upgrades.
• Collaborate with business stakeholders and vendors to deliver continuous improvements and support business requirements.

Skills

Business Analysis

HRIS

Performance Management

Testing SIT/UAT

Stakeholder Management

Excel

PowerPoint

Word

English (B2)

beqom CPM

Tools

beqom CPM

Job description

BUSINESS ANALYST (PERFORMANCE MANAGEMENT)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

We are looking for a Business Analyst with experience in Performance Management to join our team in Lisbon (hybrid work).

Your main responsabilities you will:

• Provide L1, L2, and L3 functional support for the beqom CPM Performance Management platform.
• Analyze, troubleshoot, and resolve incidents, service requests, and system issues.
• Configure and maintain HRIS data, user roles, permissions, and system settings.
• Execute testing activities (SIT, UAT, and regression testing) for releases, enhancements, and upgrades.
• Collaborate with business stakeholders and vendors to deliver continuous improvements and support business requirements.

YOUR PROFILE

• Minimum 2 years of experience as a Business Analyst, HRIS Analyst, Application Support Analyst, or in a similar role.
• Experience supporting HRIS, Performance Management, Talent Management, or related HR technology solutions.
• Strong analytical and problem-solving skills, with the ability to investigate and resolve complex system issues.
• Hands-on experience with testing activities, including SIT, UAT, and regression testing.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Professional proficiency in English (minimum B2 level) with the ability to work in an international environment.
• Strong stakeholder management and communication skills.
• Experience producing and maintaining functional, technical, and process documentation.

What You’ll Love About Working Here

• At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy;
• We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs);
• We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback; Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in force.
• Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com