Build Your Career in AI — English Technical Customer Support | Lisbon

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 15,000 - 19,000; Full time

Benefits offered by this job

€1,320.67 monthly package

Performance bonus up to €200/month

Private health & dental insurance

22 days of annual leave

Training upon completion

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking an English-speaking Customer Support professional to join an international team guiding users of AI products on-site.

The role involves handling account issues, billing inquiries, and helping customers maximize the use of AI tools, with rotating day shifts and a friendly training environment.

Qualifications

• Experience in customer service or technical support roles.
• Strong English communication skills.
• Ability to troubleshoot digital products and explain solutions clearly.

Responsibilities

• Troubleshooting account access and user issues.
• Handling billing and invoicing inquiries.
• Guiding customers on how to use AI products effectively.
• Supporting both individual and business users across multiple channels.
• Thriving in an international, fast-paced tech environment.

Skills

Customer Support

IT Support

Technical Support

Job description

Already have experience in Customer Support, IT Support, or Technical Support and want to move closer to the AI industry?

This could be your next step.

Join an international support team assisting users of a leading AI research and deployment company whose technology is used for writing, coding, research, automation, and more.

Lisbon, Portugal | On-site

English-speaking role

Day Shift | Rotating schedule between 07:00–22:00

Why consider this role?

Instead of supporting a traditional product, you'll work closely with users of one of today's most relevant technology categories: generative AI.

Compensation & Benefits

• €1,320.67 monthly package
• Performance bonus up to €200/month
• Private health & dental insurance after contract signature
• 22 days of annual leave
• Compensated training upon successful completion

You'll gain hands‑on exposure to:

• Troubleshooting account access and user issues
• Supporting billing and invoicing inquiries
• Guiding customers on how to use AI products effectively
• Supporting both individual and business users across multiple channels
• Working in an international, fast‑paced tech environment

Who We're Looking For

• Previous experience in Customer Service, Customer Support, IT Support, or Technical Support is required
• Strong English communication skills
• Comfortable troubleshooting digital products and learning new tools
• Customer-focused, analytical, and able to explain solutions clearly
• Available for rotating shifts Monday–Sunday

If you already have support experience and want to add AI industry exposure to your career, I'd love to hear from you.

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