Billing Agent - German Speaker (m/f/d)

Linde Saúde; Porto; On-site; EUR 32,000 - 40,000; Full time

Job summary

Linde Saude, LDA is seeking a Billing Agent who is fluent in German to support billing operations from Porto. The role involves handling client documentation, resolving billing issues, and ensuring invoices conform to instructions and monthly targets.

The ideal candidate has at least two years in backoffice roles, strong Excel skills, and a data-driven, problem-solving mindset. English or Portuguese language skills are also valued.

Qualifications

• Fluency in German is mandatory.
• Bachelor-level degree preferred.
• Minimum two years in backoffice roles or similar.
• Strong analytical thinking and problem-solving mindset.
• Excellent communication and data handling abilities.
• Advanced Excel skills and data interpretation capability.

Responsibilities

• Manage client documentation for billing purposes and resolve billing issues.
• Ensure monthly billing targets are met.
• Verify and validate invoices generated per instructions and monthly objectives.
• Verify and validate data entry accuracy in the system.
• Organize documents for delivery to patients and clients and support the commercial team.
• Contact patients to remind them of prescription validity and renewal deadlines.
• Prepare, analyze, and validate client reports.

Skills

German fluency

English or Portuguese

Backoffice experience

Analytical skills

Advanced Excel

Communication skills

Problem solving

Data interpretation

Education

Bachelor's degree

Tools

Excel

Job description

Linde Saude, LDA

Billing Agent - German Speaker (m/f/d)

Porto, Portugal | req32730

What You Will Enjoy Doing

• You will manage client documentation for billing purposes and resolve billing issues
• Additionally, you will be able to ensure monthly billing targets are met
• You will verify and validate that all invoices are generated according to received instructions and meet monthly document processing objectives
• Moreover you will verify and validate data, ensuring accurate entry into the system
• You will be able to organize documents for delivery to patients and clients and support the commercial team by resolving inquiries and gathering necessary data
• Further more, you will contact patients to remind them of prescription validity periods and renewal deadlines
• You will prepare, analyze, and validate reports requested by clients
• You will monitor and follow up on prescription renewals to ensure compliance and proper closure at the end of each treatment
• You will actively participate in digitalization and task automation process, contributing to the company´s evolution towards digital transformation

What Makes You Great

• You are fluent in German (mandatory) and an English or Portuguese speaker
• You have bachelor's degree (preferred)
• You have at least two years of experience in backoffice roles
• You are a critical thinker with a dynamic mindset and a continuous improvement approach
• You have a strong analytical skills and advanced Excel proficiency
• Excellent communication skills and a passion for problem-solving
• Are you ready to face new challenges and actively contribute to the success of the company's digital transformation project
• You are able to collect, interpret and use data effectively, driving digital transformation

Why you will love working with us

Linde, present in the Italian market since 1991 with more than 300 employees, produces and distributes gases (such as oxygen, nitrogen, and argon) for industrial, food, and medical use. Consistency and respect for Corporate Values (Safety, Integrity, Community, Inclusion, and Responsibility) are central aspects of Linde's strategy, along with customer focus and process excellence.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

A varied and interesting activity, a result-oriented environment and an awareness of the importance of Team and teamwork! Become part of Linde!

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Linde Saude, LDA acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.