Bill to Cash - IEFP internship

WTW; Lisboa; Hybrid; EUR 18,000 - 30,000; Full time

Job summary

Willis Towers Watson in Lisbon invites a proactive trainee to join our Regional Delivery Center. From day one you will handle ledger reviews, support payment documentation, and help reconcile insurer statements under guidance.

You will learn accounting controls, interact with client teams, and contribute to process improvements while developing professional English and Portuguese communication in a global advisory environment.

Qualifications

• Bachelor's degree in Management, Economics, Finance, Business Administration, or a related field.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to build and maintain effective client and stakeholder relationships.
• Good knowledge of Microsoft Office 365, particularly Excel, Word, and PowerPoint
• Strong communication and interpersonal skills.
• Fluent Portuguese and a strong command of English, both written and spoken.

Responsibilities

• Assist in reviewing account ledgers to identify outstanding payments due to insurers, clients, sub-brokers and other relevant parties.
• Support the preparation of payment documentation and supporting evidence to facilitate the accurate allocation of funds.
• Assist in reconciling insurer statements with WTW’s accounting records, investigating and resolving discrepancies where necessary.
• Support the review of outstanding ledger balances and the processing of small balance write-offs and offsets in accordance with established accounting guidelines.
• Assist in monitoring and resolving outstanding or uncleared payments, including uncashed cheques.
• Respond to queries and requests from internal teams, field offices and insurance partners in a timely and professional manner.
• Follow established Standard Operating Procedures (SOPs), client and insurer requirements, and applicable statutory and regulatory guidelines.
• Contribute to identifying opportunities for process improvements and supporting initiatives to enhance operational efficiency.
• Assist in recording commission transactions against the relevant clients and insurance policies, based on documentation received from insurance companies.
• Collaborate with Client Managers and insurance companies to investigate and resolve discrepancies and unallocated cash.
• Support the timely processing and clearance of return commissions payable to insurance companies, helping to minimise the risk of potential penalties.
• Develop knowledge of accounting processes, financial controls and insurance operations while working closely with experienced team members

Skills

Analytical skills

Problem solving

Client relationships

Communication skills

Interpersonal skills

Portuguese

English

Education

Bachelor's degree in Management, Economics, Finance, Business Administration, or a related field

Tools

Microsoft Office 365

Job description

Description

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

What will you do?

• Assist in reviewing account ledgers to identify outstanding payments due to insurers, clients, sub-brokers and other relevant parties.
• Support the preparation of payment documentation and supporting evidence to facilitate the accurate allocation of funds.
• Assist in reconciling insurer statements with WTW’s accounting records, investigating and resolving discrepancies where necessary.
• Support the review of outstanding ledger balances and the processing of small balance write-offs and offsets in accordance with established accounting guidelines.
• Assist in monitoring and resolving outstanding or uncleared payments, including uncashed cheques.
• Respond to queries and requests from internal teams, field offices and insurance partners in a timely and professional manner.
• Follow established Standard Operating Procedures (SOPs), client and insurer requirements, and applicable statutory and regulatory guidelines.
• Contribute to identifying opportunities for process improvements and supporting initiatives to enhance operational efficiency.
• Assist in recording commission transactions against the relevant clients and insurance policies, based on documentation received from insurance companies.
• Collaborate with Client Managers and insurance companies to investigate and resolve discrepancies and unallocated cash.
• Support the timely processing and clearance of return commissions payable to insurance companies, helping to minimise the risk of potential penalties.
• Develop knowledge of accounting processes, financial controls and insurance operations while working closely with experienced team members

Qualifications

What You’ll Bring

We are looking for a highly driven individual with solid interpersonal skills. A colleague looking to join a large and dynamic organization.

• Bachelor's degree in Management, Economics, Finance, Business Administration, or a related field.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to build and maintain effective client and stakeholder relationships.
• Good knowledge of Microsoft Office 365, particularly Excel, Word, and PowerPoint
• Strong communication and interpersonal skills.
• Fluent Portuguese and a strong command of English, both written and spoken.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Willis Towers Watson is an equal opportunity employer.