Bilingual Spanish Support Rep — On-site Lisbon (€1k Welcome Bonus)

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 12,000 - 20,000; Full time

Benefits offered by this job

Welcome bonus

Performance bonus

Total bonus package

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking a dedicated Customer Support Representative to join our on-site team. You will handle high-volume customer interactions by phone, resolve inquiries, and maintain professionalism in fast-paced conditions.

Fluent Spanish (C1) and English (B2) are required, with prior customer service experience. We offer bonuses, a welcoming onboarding, and the chance to contribute to a growing team in a dynamic environment.

Qualifications

• Languages: Fluent Spanish (C1) and Upper-Intermediate English (B2), both spoken and written.
• Experience: Mandatory prior customer service experience, ideally in high-volume phone support roles.
• Skills: Strong communication, active listening, empathy, and problem-solving abilities.
• Resilience: Ability to maintain professionalism under pressure.

Responsibilities

• Handle inbound phone calls in a fast-paced environment.
• Provide professional assistance and resolve complex inquiries.
• De-escalate sensitive situations with empathy, patience, and resilience.

Skills

Communication skills

Active listening

Empathy

Problem solving

Job description

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking a dedicated Customer Support Representative to join our on-site team. You will handle high-volume customer interactions by phone, resolve inquiries, and maintain professionalism in fast-paced conditions.

Fluent Spanish (C1) and English (B2) are required, with prior customer service experience. We offer bonuses, a welcoming onboarding, and the chance to contribute to a growing team in a dynamic environment.