Bilingual SaaS Inside Sales Specialist

Joinimagine; Lisboa; Híbrido; EUR 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work schedule

Travel for training

In-office 4 days a week

Resumo da oferta

Zendesk is seeking a motivated Digital Inside Sales Specialist to guide both new and existing customers through the buying journey, becoming a product expert and articulating Zendesk's value. This role is part of a new team, offering a fast-growing area and opportunities to shape how we engage customers.

The position requires working across channels, achieving targets, and willingness to travel for training before shifting to a hybrid schedule.

Qualificações

• 1+ years of sales experience; software/SaaS experience preferred.
• Excellent written communication skills in French and English.
• Travel to a Zendesk office is required throughout training.

Responsabilidades

• Respond to a large number of inbound leads and existing customers through phone, Zoom, chat and email.
• Actively resolve prospect and customer inquiries to drive online business conversion rates.
• Become an expert on Zendesk products.
• Be the voice of our customers; understand their needs and make them champions.
• Conduct discovery calls, provide demos and help customers see the value in purchasing Zendesk.
• Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity. You will also have a shared revenue target to contribute to.
• Exceed activity, pipeline, and revenue goals on a weekly basis

Conhecimentos

French

English

Sales experience

Software/SaaS experience

Descrição da oferta de emprego

Zendesk is seeking a motivated Digital Inside Sales Specialist to guide both new and existing customers through the buying journey, becoming a product expert and articulating Zendesk's value. This role is part of a new team, offering a fast-growing area and opportunities to shape how we engage customers.

The position requires working across channels, achieving targets, and willingness to travel for training before shifting to a hybrid schedule.