Bilingual CS Advisor - French & English (Lisbon)

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a bilingual Customer Service Advisor fluent in French and English to join our fast-paced international team. The role is on-site with rotating shifts, and you will handle incoming calls and messages, resolving user issues with care and speed.

Ideal candidates have C1 proficiency in both French and English, excellent communication skills, and a calm, helpful demeanor to deliver memorable service while maintaining accurate records of client interactions.

Qualifications

• C1 proficiency in French and English.
• Calm, helpful approach with excellent communication skills.
• On-site in Lisbon with rotating shifts.

Responsibilities

• Handle inbound calls and messages in French and English.
• Troubleshoot customer issues with care and speed.
• Maintain clear, accurate records of client interactions.

Skills

French

English

Customer service

Job description

Cross Border Talents in Lisbon is seeking a bilingual Customer Service Advisor fluent in French and English to join our fast-paced international team. The role is on-site with rotating shifts, and you will handle incoming calls and messages, resolving user issues with care and speed.

Ideal candidates have C1 proficiency in both French and English, excellent communication skills, and a calm, helpful demeanor to deliver memorable service while maintaining accurate records of client interactions.