Bilingual B2B Support – French & English (Lisbon)

Cross Border Talents; Lisboa; Vor Ort; EUR 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Rotational shifts including nights

On-site in Lisbon

Zusammenfassung

Cross Border Talents in Lisbon, Portugal is seeking a Customer Service professional fluent in French and English to handle B2B client inquiries via phone, email, and chat. This on-site role requires strong communication skills and a client-focused mindset to provide timely, effective solutions.

The ideal candidate will have a High School Diploma, at least 6 months in customer service, and be comfortable with rotational shifts including nights. NIF & NISS are required for employment in Portugal.

Qualifikationen

• Fluent in French and English.
• High School Diploma.
• Minimum 6 months of customer service experience.
• Strong computer and communication skills.
• Tech-savvy, detail-oriented, and organized.
• Excellent problem-solving and multitasking skills.
• Professional, friendly, and customer-focused.
• Willing to work rotational shifts, including nights.
• NIF & NISS required for employment in Portugal.

Aufgaben

• Provide exceptional B2B customer support.
• Assist clients with inquiries and troubleshooting.
• Provide personalized and effective solutions.
• Verify customer and account information.
• Support customers via phone, email, and chat.
• Follow company procedures and regulatory guidelines.

Kenntnisse

French fluency

English fluency

Customer service

Ausbildung

High School Diploma

Jobbeschreibung

Cross Border Talents in Lisbon, Portugal is seeking a Customer Service professional fluent in French and English to handle B2B client inquiries via phone, email, and chat. This on-site role requires strong communication skills and a client-focused mindset to provide timely, effective solutions.

The ideal candidate will have a High School Diploma, at least 6 months in customer service, and be comfortable with rotational shifts including nights. NIF & NISS are required for employment in Portugal.