Bilingual Ad Tech Customer Support (Portuguese/English)

Cb Talents; Almada; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Relocation support

Private health insurance

Vibrant multicultural office

Job summary

CB Talents seeks a customer support professional to join its Italian Market team in Lisbon. You will handle queries via chat, phone, and email, ensuring fast first-contact resolution while upholding empathy and high quality service.

Fluency in Italian and strong English, plus resilience and adaptability to a fast-paced fintech environment, are essential. The role offers relocation support and private health insurance in a vibrant multicultural office.

Qualifications

• Fluency in Italian and strong English required.
• Resilience and adaptability for a fast-paced fintech environment.

Responsibilities

• Handle queries via chat, phone, and email.
• Aim for fast first-contact resolution with empathy and quality service.

Skills

Italian language proficiency

English language proficiency

Job description

CB Talents is seeking a customer support professional to join its Italian Market team in Lisbon. You will handle queries via chat, phone, and email, ensuring fast first-contact resolution while upholding empathy and quality service. Fluency in Italian and strong English, plus resilience and adaptability to a fast‑paced fintech environment, are essential. The role offers relocation support, private health insurance, and a vibrant multicultural office.

Bilingual Ad Tech Customer Support (Portuguese/English) Caparica, Portuguese Republic, PT