B2B French-Speaking Customer Specialist – Lisbon

Closerhire; Lisboa; Presencial; EUR 13 000 - 14 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Wellness programs

Paid time off

Holiday allowances

Career development

Resumo da oferta

CloserHire is seeking a B2B Customer Specialist in Lisbon to support French-speaking clients and collaborate with an international payments team. The role requires excellent English and French, a proactive service mindset, and the ability to navigate fast-paced environments.

You will handle inquiries via phone, email, and chat, troubleshoot payment issues, and help optimize the customer experience. Relocation support is available for eligible candidates.

Qualificações

• Fluent in English and proficient in French.
• Minimum 1 year of customer service experience.
• Strong interpersonal and teamwork skills.
• Ability to multitask in a fast-paced environment.

Responsabilidades

• Provide B2B customer support via phone, email, and chat.
• Troubleshoot technical issues related to payments and platform.
• Verify account information and ensure regulatory compliance.
• Deliver timely, professional customer experiences.

Conhecimentos

B2B support

Customer service

Multitasking

Problem solving

Written & verbal communication

Formação académica

High school diploma

Ferramentas

Automated customer service platforms

Descrição da oferta de emprego

CloserHire is seeking a B2B Customer Specialist in Lisbon to support French-speaking clients and collaborate with an international payments team. The role requires excellent English and French, a proactive service mindset, and the ability to navigate fast-paced environments.

You will handle inquiries via phone, email, and chat, troubleshoot payment issues, and help optimize the customer experience. Relocation support is available for eligible candidates.