B2B Cloud Solutions Success Manager — Lisbon

CloserHire; Lisboa; Presencial; EUR 36 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Meal allowance

Performance-based bonus

Career development

International work environment

Training program

Resumo da oferta

CloserHire is partnering with a leading global customer experience company to recruit Technical Customer Success Managers for an international cloud technology project based in Lisbon, Portugal. You will manage a portfolio of business customers, acting as their trusted technical advisor and driving adoption of cloud solutions.

The role requires fluent English, 2+ years B2B sales experience, and strong consultative/account management skills.

Qualificações

• Fluent English (C1) required.
• Minimum 2 years of B2B sales experience in a contact center environment.
• Experience managing the full sales cycle and building long-term customer relationships.
• Strong consultative sales and account management skills.
• Excellent communication, presentation, and negotiation abilities.
• Experience with CRM systems and pipeline management.
• Commercial mindset with strong analytical and problem-solving skills.
• Interest or experience in cloud technologies, digital transformation, or enterprise software is desirable.

Responsabilidades

• Manage a portfolio of business customers and act as their trusted technical advisor.
• Identify and develop new business opportunities across your customer portfolio.
• Drive opportunities through the complete sales cycle, from technical discovery to adoption.
• Convert and expand existing opportunities while supporting long-term customer success.
• Maintain accurate CRM records, pipeline updates, and sales forecasts.
• Proactively engage customers to increase product adoption and reduce churn.
• Collaborate with internal teams to deliver tailored cloud solutions.
• Support digital transformation, AI, and cloud initiatives.
• Build strong customer relationships while achieving business objectives.

Conhecimentos

Fluent English

2+ years B2B sales

Full sales cycle

Consultative sales

Communication/negotiation

CRM & pipeline management

Analytical/problem solving

Cloud/digital transformation interest

Descrição da oferta de emprego

CloserHire is partnering with a leading global customer experience company to recruit Technical Customer Success Managers for an international cloud technology project based in Lisbon, Portugal. You will manage a portfolio of business customers, acting as their trusted technical advisor and driving adoption of cloud solutions.

The role requires fluent English, 2+ years B2B sales experience, and strong consultative/account management skills.