B2B Spanish-Speaking Support Specialist — Lisbon

CloserHire; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Wellness programs

Paid time off

Career development opportunities

Fully paid training

Resumo da oferta

CloserHire is partnering with a leading payment solutions provider to recruit a B2B Customer Support Specialist for their team in Lisbon, Portugal. This role focuses on assisting businesses, offering technical support, and optimizing digital payment systems.

You will handle inquiries via phone, email and chat, troubleshoot payment processing concerns, and verify customer information while ensuring regulatory compliance.

Qualificações

• High school diploma required.
• Minimum 1 year in customer service.
• Fluent in English and Spanish.

Responsabilidades

• Provide B2B customer support via phone, email and chat.
• Troubleshoot payment processing issues and system optimizations.
• Verify account information and ensure regulatory compliance.
• Adhere to company guidelines and procedures.
• Maintain professional, customer-centric interactions and timely issue resolution.

Conhecimentos

Fluent English

Spanish proficiency

Customer service

Multitasking

Attention to detail

Team player

Problem solving

Formação académica

High school diploma

Ferramentas

CRM systems

Payment platforms

Descrição da oferta de emprego

CloserHire is partnering with a leading payment solutions provider to recruit a B2B Customer Support Specialist for their team in Lisbon, Portugal. This role focuses on assisting businesses, offering technical support, and optimizing digital payment systems.

You will handle inquiries via phone, email and chat, troubleshoot payment processing concerns, and verify customer information while ensuring regulatory compliance.