B2B AR Collections Specialist

Europcar Group

Portugal

Remote

EUR 19,000 - 27,000

Full time

14 days+

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Job summary

Europcar Mobility Group seeks a collection clerk to maximize overdue cash recovery. You will use various collection techniques, including potential legal claims and selective use of outside services, while maintaining precise records.

This role focuses on stratifying activities to optimize receipts and coordinating credit changes with customers. Requirements include a high school diploma, familiarity with Google/Microsoft tools (Excel required), and strong written/verbal English skills; German

Qualifications

Minimum High School diploma.
AR or Collections experience is an asset.
Proficiency with Google and Microsoft tools; Excel is required.
Experience with Oracle Financial Applications is a plus.
Strong written and verbal communication skills.
Fluent in English plus German or French as a native language.

Responsibilities

Stratify collection activities to maximize cash receipts.
Contact customers regarding overdue accounts and determine reasons for non-payment.
Issue payment commitment letters.
Issue credit hold notifications.
Coordinate customer credit changes.
Process small claims court complaints.
Maintain accurate records about the customer payment status.