Hybrid AR Collections Clerk – B2C, Lisbon

Europcar Group; Lisboa; Híbrido; EUR 30 000 - 38 000; Tempo integral

Resumo da oferta

Europcar Group in Lisbon is seeking an SSC AR Collections Clerk to support our B2C finance team. You will focus on collecting overdue funds, communicating with customers, and applying effective collection techniques to improve cash flow.

The role requires a finance or business background, AR or collections experience is a plus, and familiarity with Oracle Financial Applications. Fluency in German and English and strong Excel skills are essential.

Qualificações

• Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification.
• AR or Collections experience is an asset.
• Experience with Oracle Financial Applications is a plus.

Responsabilidades

• Stratify collection activities to maximize cash receipts.
• Contact customers regarding overdue accounts and determine reasons for nonpayment.
• Issue payment commitment letters.
• Issue credit hold notifications.
• Coordinate customer credit changes.
• Process small claims court complaints.
• Maintain accurate records about the customer payment status.

Conhecimentos

Excel

German language

English language

Customer relationship management

Account analysis

Problem-solving

Attention to detail

Written communication

Formação académica

Degree in Finance, Commerce, or Business Administration

Ferramentas

Oracle Financial Applications

Google Workspace

Microsoft Office

Descrição da oferta de emprego

Europcar Group in Lisbon is seeking an SSC AR Collections Clerk to support our B2C finance team. You will focus on collecting overdue funds, communicating with customers, and applying effective collection techniques to improve cash flow.

The role requires a finance or business background, AR or collections experience is a plus, and familiarity with Oracle Financial Applications. Fluency in German and English and strong Excel skills are essential.